Loymax, 2025
From version 13.1
edited by Vera Retyeva
on 2025/05/12 09:24
Change comment: There is no comment for this version
To version 12.1
edited by Vera Retyeva
on 2025/05/07 11:00
Change comment: There is no comment for this version

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50 50  * [[SMS >>doc:.Mass_mailings.SMS_mailings.WebHome]]mass messaging. Viber > SMS cascade mailings.
51 51  * [[Push mass messaging>>doc:.Mass_mailings.Push_mailings.WebHome]] to a group of customers.
52 52  * Personalisation of mailings using the [[Template Engine>>doc:.Mass_mailings.Template_builder.WebHome]].
53 -* [[Messaging calendar>>doc:.Mass_mailings.Mailing_calendar.WebHome]], [[report>>doc:.Mass_mailings.Mailing_report.WebHome]] and visualisation of the mailing volume.
53 +* [[Messaging Calendar>>doc:.Mass_mailings.Mailing_calendar.WebHome]], [[report>>doc:.Mass_mailings.Mailing_report.WebHome]] and visualisation of the mailing volume.
54 54  * [[Recommendations for quality mailings>>doc:.Mass_mailings.High-quality_mailings_recommendations.WebHome]]: [[Postmaster settings>>doc:.Mass_mailings.High-quality_mailings_recommendations.Post_master.WebHome]], [[DNS>>doc:.Mass_mailings.High-quality_mailings_recommendations.DNS_configuring.WebHome]] and [[Avatar for email>>doc:.Mass_mailings.High-quality_mailings_recommendations.Mail_avatar.WebHome]]. [[IP address warming up>>doc:.Mass_mailings.High-quality_mailings_recommendations.Mail_avatar.WebHome]] and [[Blacklist exit>>doc:.Mass_mailings.High-quality_mailings_recommendations.Blacklist.WebHome]].
55 55  * [[Quality of contact information>>doc:.Mass_mailings.Contact_data_quality.WebHome]].
56 56  * [[A/B testing >>doc:.Mass_mailings.A_B_testing.WebHome]]in a mailing.
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85 85  * Managing [[field >>doc:.Settings_SC.Data_field.WebHome]]sets for various objects used in Smart Communications. Managing the [[order of fields in Customer Profile>>doc:.Settings_SC.Data_field.Views_management.WebHome]].
86 86  * Managing [[dictionaries>>doc:.Settings_SC.Directories.WebHome]]. Adding new elements to a dictionary. System dictionary [[Unsubscribe reasons>>doc:.Settings_SC.Directories.WebHome||anchor="H42143844144243543C43D44B43944143F44043043243E44743D43843A2241F44043844743843D44B43E44243F43844143A43822"]].
87 87  * Creating a [[group of watchers>>doc:.Settings_SC.Observers.WebHome]] that will participate in mailings.
88 -* Managing System access for [[users>>doc:.Settings_SC.Users.WebHome]] that are granted permissions to work with Smart Communications.
89 -* Creating and editing [[mailing categories>>doc:.Settings_SC.Mailing_categories.WebHome]] when sending [[mass messages>>doc:.Mass_mailings.WebHome]] to customers.
90 -* Creating [[global control groups>>doc:.Settings_SC.Global_control_group.WebHome]] to assess efficiency of communication campaigns and optimize the marketing and communication strategy.
91 -* [[Work with containers>>doc:Main.Integration.Integration_of_SC.JS_tracker.WebHome||anchor="05"]]. i.e. individual product lists of customers.
92 -* Identification of product catalogues. Information of how to create [[classifiers >>doc:.Settings_SC.Classifiers.WebHome]] and apply them in the [[Segment builder>>doc:.Customers.User_segments.Segment_builder.WebHome]].
93 -* Tracking [[sources of events >>doc:.Settings_SC.Event_sources.WebHome]] and using them in the [[Segment builder>>doc:.Customers.User_segments.Segment_builder.WebHome]].
94 -* [[Actions log >>doc:.Settings_SC.History.WebHome]]that allows to tracks user actions in the Platform.
95 -* Customising [[design >>doc:.Settings_SC.Design.WebHome]]for polls and unsubscribe pages.
88 +* Управление [[пользователями>>doc:.Settings_SC.Users.WebHome]], для которых выдаются права по работе с продуктом Smart Communications.
89 +* Создание и редактирование [[категорий рассылок>>doc:.Settings_SC.Mailing_categories.WebHome]] при [[массовых рассылках>>doc:.Mass_mailings.WebHome]] клиентам.
90 +* Формирование [[глобальных контрольных групп>>doc:.Settings_SC.Global_control_group.WebHome]] для оценки эффективности коммуникационных кампаний и оптимизации стратегии маркетинга и коммуникации.
91 +* [[Работа с контейнерами>>doc:Main.Integration.Integration_of_SC.JS_tracker.WebHome||anchor="05"]] — индивидуальными клиентскими списками товаров.
92 +* Идентификация каталогов товаров. Создание [[классификаторов>>doc:.Settings_SC.Classifiers.WebHome]] и их использвание в [[Построителе сегментов>>doc:.Customers.User_segments.Segment_builder.WebHome]].
93 +* Отслеживание [[источников событий>>doc:.Settings_SC.Event_sources.WebHome]] и их использование в [[Построителе сегментов>>doc:.Customers.User_segments.Segment_builder.WebHome]].
94 +* Отслеживание [[истории действий>>doc:.Settings_SC.History.WebHome]], совершенных пользователями через АРМ.
95 +* Настройка [[оформления>>doc:.Settings_SC.Design.WebHome]] страниц отписки и опросов.
96 96  )))
97 97  )))
98 98  
99 99  (% class="box" %)
100 100  (((
101 -**Information about integration of Loymax Smart Communications can be found in separate sections:**
101 +**Об интеграции Loymax Smart Communications читайте в отдельных разделах:**
102 102  
103 -* [[Integration>>doc:Main.Integration.Integration_of_SC.WebHome]]of Smart Communications
103 +* [[Интеграция>>doc:Main.Integration.Integration_of_SC.WebHome]] Smart Communications
104 104  * Smart Communications [[REST API>>doc:Main.Integration.Integration_of_SC.Data_communiction.SmC_API.WebHome]]
105 105  )))
106 106  
107 107  
108 108  |(% style="border-color:white; width:20%" %){{lightbox image="smart_comm_roles.png" width="450"/}}|(% style="border-color:white" %)(((
109 -Smart Communications sections are displayed to users depending on their roles and [[access rights>>doc:.Settings_SC.Users.WebHome||anchor="H41F44043043243043443E44144244343F430"]].
109 +Разделы Smart Communications отображаются пользователю в зависимости от его роли и [[прав доступа>>doc:.Settings_SC.Users.WebHome||anchor="H41F44043043243043443E44144244343F430"]].
110 110  
111 -To work with the Smart Communications module, it is required to grant the following permissions to a user in the [[Permissions and roles>>doc:Main.Using.MMP.Configurations.Rights_and_roles.WebHome]] section:
111 +Для работы с продуктом Smart Communications в разделе [[Права - роли>>doc:Main.Using.MMP.Configurations.Rights_and_roles.WebHome]] необходимо выдать пользователю следующие права:
112 112  
113 -* **Platform user has the permission to view Smart Communications section.**
113 +* **Пользователь АРМ имеет доступ к разделу Smart Communications.**
114 114  
115 -As well as one of the following permissions (depending on the user role):
115 +А также одно из следующих прав (в зависимости от роли пользователя):
116 116  
117 -* **Platform user has the Call Centre Operator permissions on Smart Communications module**;
118 -* **Platform user has the Marketer permissions on Smart Communications module**;
119 -* **Platform user has the Senior Marketer permissions on Smart Communications module**;
120 -* **Platform user has the Analyst permissions on Smart Communications module**;
121 -* **Platform user has the Designer permissions on Smart Communications module**;
122 -* **Platform user has the permission to view and edit campaigns in Smart Communications module**;
123 -* **Platform user has the Administrator permissions on Smart Communications module**.
117 +* **Пользователь АРМ имеет права оператора контакт-центра на модуль Smart Communications**;
118 +* **Пользователь АРМ имеет права маркетолога на модуль Smart Communications**;
119 +* **Пользователь АРМ имеет права аналитика на модуль Smart Communications**;
120 +* **Пользователь АРМ имеет права дизайнера на модуль Smart Communications**;
121 +* **Пользователь АРМ имеет право на просмотр и редактирование кампаний в модуле Smart Communications**;
122 +* **Пользователь АРМ имеет права администратора на модуль Smart Communications**.
124 124  )))
125 125  |(% colspan="2" style="border-color:white; width:20%" %)(% class="box infomessage" %)
126 126  (((
127 -**Notes:**
126 +**Примечания:**
128 128  
129 -* It is required to additionally grant a permission** Platform user has the right to view companies** for all users (except for the Administrator).
130 -* To work with API methods, it is required to grant a permission **Platform user has the Smart Communications API access**.
128 +* Для всех пользователей (кроме администратора) необходимо выдать дополнительно право **Пользователь АРМ имеет право просматривать партнёров**.
129 +* Для работы с методами API нужно выдать право **Пользователь АРМ имеет права к API на модуль Smart Communications**.
131 131  )))
132 132  
133 133  (% class="box" %)
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134 134  (((
135 135  **Read also:**
136 136  
137 -* [[General information about Loymax Smart Communications >>doc:Main.General_information.Smart_Communications.WebHome]]
138 -* [[Basic concepts and features of Smart Communications>>doc:Main.General_information.Smart_Communications.Basic_terms.WebHome]]
139 -* [[Plugin that enables Loymax Smart Communications>>doc:Main.Installation_and_configuration.Extra_modules.Plugins_and_adapters.Plugins_list.WebHome||anchor="Smart Communications"]]
140 -* [[Frequently asked questions>>doc:Main.Frequently_asked_questions.SmartCom_FAQ.WebHome]] related to Smart Communications
136 +* [[Общая информация о продукте Loymax Smart Communications >>doc:Main.General_information.Smart_Communications.WebHome]]
137 +* [[Основные понятия и возможности Smart Communications>>doc:Main.General_information.Smart_Communications.Basic_terms.WebHome]]
138 +* [[Плагин для работы с продуктом Smart Communications>>doc:Main.Installation_and_configuration.Extra_modules.Plugins_and_adapters.Plugins_list.WebHome||anchor="Smart Communications"]]
139 +* [[Часто задаваемые вопросы>>doc:Main.Frequently_asked_questions.SmartCom_FAQ.WebHome]], связанные с работой Smart Communications
141 141  )))
142 142  
143 143  |(% style="border-color:white; width:20%" %)(((
144 144  {{lightbox image="Role_creation.png"/}}
145 145  )))|(% style="border-color:white" %)(((
146 -
145 +To work with the module in [[Permissions and Roles>>doc:Main.Usage.MMP.System_settings.Permissions_and_roles.WebHome]] you need to grant the permission **Rights to access the Smart Communications section** and one of the following permissions (depending on the user role):
146 +
147 +* Contact Center Operator rights for the Smart Communications module;
148 +* Marketer's rights to the Smart Communications module;
149 +* Analyst rights to the Smart Communications module;
150 +* Designer rights to the Smart Communications module;
151 +* Administrator rights to the Smart Communications module.
152 +
153 +(% class="box infomessage" %)
154 +(((
155 +**Notes:**
156 +
157 +1. For all users (except for the Administrator) it is necessary to give additional permission **The MMP user has the right to view Partners**.
158 +1. To work with API methods, you need to grant **Rights to API to the Smart Communications module**.
147 147  )))
160 +)))
161 +
162 +(% class="box" %)
163 +(((
164 +**Read also:**
165 +
166 +* [[Frequently asked questions related to the operation of the Smart Communications product>>doc:Main.Frequently_asked_questions.SmartCom_FAQ.WebHome]]
167 +)))
Created 2024/06/05 08:40
Last edited 2025/07/09 07:09

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