Changes for page Loymax Smart Communications
From version 18.1
edited by Anastasia Lozinskaia
on 2025/07/02 08:11
on 2025/07/02 08:11
Change comment:
Renamed back-links.
To version 19.1
edited by Vera Retyeva
on 2025/07/02 08:11
on 2025/07/02 08:11
Change comment:
There is no comment for this version
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... ... @@ -29,7 +29,7 @@ 29 29 * [[Customer information>>doc:Main.Usage.Smart_Communications.Customers.All_customers.WebHome]]. List of customers and customer profiles. Easy search by personal details and purchases. 30 30 * [[User segments>>doc:.Customers.User_segments.WebHome]]. Creation and editing customer segments in the [[Segment Builder>>doc:.Customers.User_segments.Segment_builder.WebHome]]. [[Metrics >>doc:.Customers.User_segments.Segment_builder.Metrics.WebHome]]applied in the **Segment Builder**. [[Examples of building segments in Smart Communications>>doc:.Customers.User_segments.Segment_builder.Segment_examples.WebHome]]. 31 31 * [[RFM segments>>doc:.Customers.RFM_segmentation.WebHome]] — segmentation of customers based on their purchase data: purchase recency, purchase frequency and amount of money spent by customers. 32 -* [[Target audiences>>doc:.Customers.Tags.WebHome]] (TA). Adding customers to a target audience. Managing the list of target audiences. [[Import of target audiences>>doc:.Customers.Tags.WebHome||anchor="H 41843C43F43E44044244643543B43543244B44543044343443844243E440438439"]].32 +* [[Target audiences>>doc:.Customers.Target_audiences.WebHome]] (TA). Adding customers to a target audience. Managing the list of target audiences. [[Import of target audiences>>doc:.Customers.Target_audiences.WebHome||anchor="HImportingtargetaudiences"]]. 33 33 ))) 34 34 |(% style="width:346px" %)((( 35 35 (% class="lead" %) ... ... @@ -43,18 +43,17 @@ 43 43 ))) 44 44 |(% style="width:346px" %)((( 45 45 (% class="lead" %) 46 -[[Mass messaging>>doc:.Mass_mai lings.WebHome]]46 +[[Mass messaging>>doc:.Mass_messaging.WebHome]] 47 47 )))|(% style="width:1056px" %)((( 48 -* [[Creating >>doc:.Mass_mailings.WebHome]]mass messaging. Mailing [[settings>>doc:.Mass_mailings.mailing_settings.WebHome]]. 49 -* [[Email mass messaging>>doc:.Mass_mailings.Emails.WebHome]] and [[templates>>doc:.Mass_mailings.Emails.Templates.WebHome]] for emails. 50 -* [[SMS >>doc:.Mass_mailings.SMS_mailings.WebHome]]mass messaging. Viber > SMS cascade mailings. 51 -* [[Push mass messaging>>doc:.Mass_mailings.Push_mailings.WebHome]] to a group of customers. 52 -* Personalisation of mailings using the [[Template Engine>>doc:.Mass_mailings.Template_builder.WebHome]]. 53 -* [[Messaging calendar>>doc:.Mass_mailings.Mailing_calendar.WebHome]], [[report>>doc:.Mass_mailings.Mailing_report.WebHome]] and visualisation of the mailing volume. 54 -* [[Recommendations for quality mailings>>doc:.Mass_mailings.High-quality_mailings_recommendations.WebHome]]: [[Postmaster settings>>doc:.Mass_mailings.High-quality_mailings_recommendations.Post_master.WebHome]], [[DNS>>doc:.Mass_mailings.High-quality_mailings_recommendations.DNS_configuring.WebHome]] and [[Avatar for email>>doc:.Mass_mailings.High-quality_mailings_recommendations.Mail_avatar.WebHome]]. [[IP address warming up>>doc:.Mass_mailings.High-quality_mailings_recommendations.Mail_avatar.WebHome]] and [[Blacklist exit>>doc:.Mass_mailings.High-quality_mailings_recommendations.Blacklist.WebHome]]. 55 -* [[Quality of contact information>>doc:.Mass_mailings.Contact_data_quality.WebHome]]. 56 -* [[A/B testing >>doc:.Mass_mailings.A_B_testing.WebHome]]in a mailing. 57 -* [[Synchronization of subscriptions >>doc:.Mass_mailings.Mailing_Loyalty_SC.WebHome]] in case of integrated Loymax Loyalty and Smart Communications modules. 48 +* [[Creating>>doc:.Mass_messaging.WebHome]] mass messaging. Mailing [[settings>>doc:.Mass_messaging.Mailing_settings.WebHome]]. 49 +* [[Email mass messaging>>doc:.Mass_messaging.Email_mass_messaging.WebHome]] and [[templates >>templates]]for emails. 50 +* [[SMS mass messaging>>doc:.Mass_messaging.SMS_mass_messaging.WebHome]]. Viber > SMS cascade mailings. 51 +* [[Push mass messaging>>doc:.Mass_messaging.Push_mass_messaging.WebHome]] to a group of customers. 52 +* Personalization of mailings using the [[Template Engine>>doc:.Mass_messaging.Template_engine.WebHome]]. 53 +* [[Messaging calendar>>doc:.Mass_messaging.Messaging_calendar.WebHome]], [[report >>doc:.Mass_messaging.Mailing_report.WebHome]]and visualization of the mailing volume. 54 +* [[Quality of contact information>>doc:.Mass_messaging.Contact_data_quality.WebHome]]. 55 +* [[A/B testing>>doc:.Mass_messaging.A_B_testing.WebHome]] in a mailing. 56 +* [[Synchronization of subscriptions>>doc:.Mass_messaging.Subscription_synchronization.WebHome]] in case of integrated Loymax Loyalty and Smart Communications modules. 58 58 ))) 59 59 |(% style="width:346px" %)((( 60 60 (% class="lead" %) ... ... @@ -74,8 +74,8 @@ 74 74 (% class="lead" %) 75 75 [[Control groups>>doc:.Control_groups.WebHome]] 76 76 )))|(% style="width:1056px" %)((( 77 -* [[Creating >>doc:.Control_groups.WebHome]]control groups and use of control groups in [[mass messaging>>doc:.Mass_mai lings.WebHome]] and [[campaigns>>doc:.Campaign_list.WebHome]].78 -* Evaluation how the communication affects customer behaviour in a segment using control groups via [[mailing reports>>doc:.Mass_mai lings.Mailing_report.WebHome]] and [[campaign reports>>doc:.Campaign_list.Campaign_report.WebHome]].76 +* [[Creating >>doc:.Control_groups.WebHome]]control groups and use of control groups in [[mass messaging>>doc:.Mass_messaging.WebHome]] and [[campaigns>>doc:.Campaigns.WebHome]]. 77 +* Evaluation how the communication affects customer behaviour in a segment using control groups via [[mailing reports>>doc:.Mass_messaging.Mailing_report.WebHome]] and [[campaign reports>>doc:.Campaigns.Report.WebHome]]. 79 79 ))) 80 80 |(% style="width:346px" %)((( 81 81 (% class="lead" %) ... ... @@ -86,7 +86,7 @@ 86 86 * Managing [[dictionaries>>doc:.Settings_SC.Directories.WebHome]]. Adding new elements to a dictionary. System dictionary [[Unsubscribe reasons>>doc:.Settings_SC.Directories.WebHome||anchor="H42143844144243543C43D44B43944143F44043043243E44743D43843A2241F44043844743843D44B43E44243F43844143A43822"]]. 87 87 * Creating a [[group of watchers>>doc:.Settings_SC.Observers.WebHome]] that will participate in mailings. 88 88 * Managing System access for [[users>>doc:.Settings_SC.Users.WebHome]] that are granted permissions to work with Smart Communications. 89 -* Creating and editing [[mailing categories>>doc:.Settings_SC.Mailing_categories.WebHome]] when sending [[mass messages>>doc:.Mass_mai lings.WebHome]] to customers.88 +* Creating and editing [[mailing categories>>doc:.Settings_SC.Mailing_categories.WebHome]] when sending [[mass messages>>doc:.Mass_messaging.WebHome]] to customers. 90 90 * Creating [[global control groups>>doc:.Settings_SC.Global_control_group.WebHome]] to assess efficiency of communication campaigns and optimize the marketing and communication strategy. 91 91 * [[Work with containers>>doc:Main.Integration.Integration_of_SC.JS_tracker.WebHome||anchor="05"]]. i.e. individual product lists of customers. 92 92 * Identification of product catalogues. Information of how to create [[classifiers >>doc:.Settings_SC.Classifiers.WebHome]] and apply them in the [[Segment builder>>doc:.Customers.User_segments.Segment_builder.WebHome]].