Changes for page Event communication

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• Page properties (2 modified, 0 added, 0 removed)

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Author

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1		-XWiki.arylov
	1	+XWiki.zanina

Content

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1	1	(% class="lead" %)
2		-Communications triggered by events that happen in the Loymax system are classified as event communication.
	2	+Communications triggered by events that happen in the Retail Engine system are classified as event communication.
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4		-The Loymax system can monitor events and respond to them. A complete list of available events is provided in the [[dedicated article>>doc:Main.Usage.MMP.Marketing.Offers.Event_catalog.WebHome]]. For these events, marketers can configure communication channels with LP Members.
	4	+The Retail Engine system can monitor events and respond to them. A complete list of available events is provided in the [[dedicated article>>doc:Main.Usage.MMP.Marketing.Offers.Event_catalog.WebHome]]. For these events, marketers can configure communication channels with LP Members.
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6	6	The following types of event communication are available in the System:
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17	17	* **Balance request** — an LP Member requested their balance at a POS terminal.
18	18	* **Card assigned** — a customer received an LP card.
19	19	* **Purchase completion** — a receipt was finalized.
20		-* **Purchase by friend** — an LP Member who registered as a [[referral>>doc:Main.General_information.Loymax_Loyalty.Referral_system.WebHome]] made a purchase.
	20	+* **Purchase by friend** — an LP Member who registered as a [[referral>>doc:Main.General_information.Retailengine_Loyalty.Referral_system.WebHome]] made a purchase.
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22	22	{{id name="anchor1"/}}The table below lists available communication methods for in-store purchase events:
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82	82	* **Social media group joined** — an LP Member joined a social network group.
83	83	* **Social media activity removal** — an LP Member deleted comments, likes, or reposts from their page.
84	84	* **Social media group exit** — an LP Member left a social network group.
85		-* **Inviting friend** — a customer or LP Member acted as a [[referrer>>doc:Main.General_information.Loymax_Loyalty.Referral_system.WebHome]], and their referral entered the unique friend code during registration.
86		-* **Customer status change** — an LP Member’s [[status>>doc:Main.General_information.Loymax_Loyalty.Status_system.WebHome]] changed due to an [[offer>>doc:Main.Usage.MMP.Marketing.Offers.Offers_creation_examples.Offers_for_customer.Offers_from_members_status.WebHome]], a [[recurring task>>doc:Main.Installation_and_configuration.Extra_modules.Regular_tasks_setting.Setting_regular_task_for_setting_statuses_to_users.WebHome]], or another trigger.
	85	+* **Inviting friend** — a customer or LP Member acted as a [[referrer>>doc:Main.General_information.Retailengine_Loyalty.Referral_system.WebHome]], and their referral entered the unique friend code during registration.
	86	+* **Customer status change** — an LP Member’s [[status>>doc:Main.General_information.Retailengine_Loyalty.Status_system.WebHome]] changed due to an [[offer>>doc:Main.Usage.MMP.Marketing.Offers.Offers_creation_examples.Offers_for_customer.Offers_from_members_status.WebHome]], a [[recurring task>>doc:Main.Installation_and_configuration.Extra_modules.Regular_tasks_setting.Setting_regular_task_for_setting_statuses_to_users.WebHome]], or another trigger.
87	87	* **Status calculation** — a status was assigned to an LP Member via a [[recurring task>>doc:Main.Installation_and_configuration.Extra_modules.Regular_tasks_setting.Status_assignment_event.WebHome]] or an offer with the [[Status assignment>>doc:Main.Usage.MMP.Marketing.Offers.Action_catalog.Status_assignment.WebHome]] action.
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89		-The [[messaging method>>doc:||anchor="01"]] for the above actions is configured in the Loymax Platform by [[creating an offer>>doc:Main.Usage.MMP.Marketing.Offers.General_information.Offers_life_cycle.Creating_offers.WebHome]] and selecting the [[Send message>>doc:Main.Usage.MMP.Marketing.Offers.Action_catalog.Message_sending.WebHome]] action for a specific [[event>>doc:Main.Usage.MMP.Marketing.Offers.Event_catalog.WebHome]]. When setting up this action, you can apply [[filters>>doc:Main.Usage.MMP.Marketing.Offers.Filters.WebHome]] and [[counters>>doc:Main.Usage.MMP.Marketing.Counters.WebHome]].
	89	+The [[messaging method>>doc:||anchor="01"]] for the above actions is configured in the Retail Engine Platform by [[creating an offer>>doc:Main.Usage.MMP.Marketing.Offers.General_information.Offers_life_cycle.Creating_offers.WebHome]] and selecting the [[Send message>>doc:Main.Usage.MMP.Marketing.Offers.Action_catalog.Message_sending.WebHome]] action for a specific [[event>>doc:Main.Usage.MMP.Marketing.Offers.Event_catalog.WebHome]]. When setting up this action, you can apply [[filters>>doc:Main.Usage.MMP.Marketing.Offers.Filters.WebHome]] and [[counters>>doc:Main.Usage.MMP.Marketing.Counters.WebHome]].
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91	91	|(% style="border-color:#ffffff; width:60%" %)(((
92	92	After inserting the appropriate [[metavariable>>doc:Main.Usage.MMP.Configurations.Notification_templates_and_metavariables.Structure_of_metavariables.WebHome]] values, the message will appear as follows: