Changes for page Event communication

Summary

• Page properties (1 modified, 0 added, 0 removed)

Details

Page properties

Content

...	...	@@ -1,7 +1,7 @@
1	1	(% class="lead" %)
2		-Communications triggered by events that happen in the Retail Engine system are classified as event communication.
	2	+Communications triggered by events that happen in the Loymax system are classified as event communication.
3	3
4		-The Retail Engine system can monitor events and respond to them. A complete list of available events is provided in the [[dedicated article>>doc:Main.Usage.MMP.Marketing.Offers.Event_catalog.WebHome]]. For these events, marketers can configure communication channels with LP Members.
	4	+The Loymax system can monitor events and respond to them. A complete list of available events is provided in the [[dedicated article>>doc:Main.Usage.MMP.Marketing.Offers.Event_catalog.WebHome]]. For these events, marketers can configure communication channels with LP Members.
5	5
6	6	The following types of event communication are available in the System:
7	7
...	...	@@ -78,10 +78,10 @@
78	78	* **Social media activity removal** — an LP Member deleted comments, likes, or reposts from their page.
79	79	* **Social media group exit** — an LP Member left a social network group.
80	80	* **Inviting friend** — a customer or LP Member acted as a [[referrer>>doc:Main.General_information.Loymax_Loyalty.Referral_system.WebHome]], and their referral entered the unique friend code during registration.
81		-* **Customer status change** — an LP Member’s [[status>>doc:Main.General_information.Retailengine_Loyalty.Status_system.WebHome]] changed due to an [[offer>>doc:Main.Usage.MMP.Marketing.Offers.Offers_catalog.Offers_with_cards.WebHome]], a [[recurring task>>doc:Main.Installation_and_configuration.Extra_modules.Regular_tasks_setting.Setting_regular_task_for_setting_statuses_to_users.WebHome]], or another trigger.
	81	+* **Customer status change** — an LP Member’s [[status>>doc:Main.General_information.Loymax_Loyalty.Status_system.WebHome]] changed due to an [[offer>>doc:Main.Usage.MMP.Marketing.Offers.Offers_catalog.Offers_with_cards.WebHome]], a [[recurring task>>doc:Main.Installation_and_configuration.Extra_modules.Regular_tasks_setting.Setting_regular_task_for_setting_statuses_to_users.WebHome]], or another trigger.
82	82	* **Status calculation** — a status was assigned to an LP Member via a [[recurring task>>doc:Main.Installation_and_configuration.Extra_modules.Regular_tasks_setting.Status_assignment_event.WebHome]] or an offer with the [[Status assignment>>doc:Main.Usage.MMP.Marketing.Offers.Guide_to_actions.Status_calculation.WebHome]] action.
83	83
84		-The [[messaging method>>doc:||anchor="01"]] for the above actions is configured in the Retail Engine Platform by [[creating an offer>>doc:Main.Usage.MMP.Marketing.Offers.Offer_management.Offer_lifecycle.Offer_creation_guide.WebHome]] and selecting the [[Send message>>doc:Main.Usage.MMP.Marketing.Offers.Guide_to_actions.Message_sending .WebHome]] action for a specific [[event>>doc:Main.Usage.MMP.Marketing.Offers.Event_guide.WebHome]]. When setting up this action, you can apply [[filters>>doc:Main.Usage.MMP.Marketing.Offers.Guide_to_filters.WebHome]] and [[counters>>doc:Main.Usage.MMP.Marketing.Counters.WebHome]].
	84	+The [[messaging method>>doc:||anchor="01"]] for the above actions is configured in the Loymax Platform by [[creating an offer>>doc:Main.Usage.MMP.Marketing.Offers.Offer_management.Offer_lifecycle.Offer_creation_guide.WebHome]] and selecting the [[Send message>>doc:Main.Usage.MMP.Marketing.Offers.Guide_to_actions.Message_sending .WebHome]] action for a specific [[event>>doc:Main.Usage.MMP.Marketing.Offers.Event_guide.WebHome]]. When setting up this action, you can apply [[filters>>doc:Main.Usage.MMP.Marketing.Offers.Guide_to_filters.WebHome]] and [[counters>>doc:Main.Usage.MMP.Marketing.Counters.WebHome]].
85	85
86	86	|(% style="border-color:#ffffff; width:60%" %)(((
87	87	After inserting the appropriate [[metavariable>>doc:Main.Usage.MMP.System_settings.Notification_templates_and_metavariables.Structure_of_metavariables.WebHome]] values, the message will appear as follows: