Loymax, 2026

04 - LP Member profile viewing


When a registered customer contacts the Call Center, the System identifies the customer by phone number and automatically opens the LP Member's details.

To view the detailed balance, click on the amount in the Balance field. Information on the LP Member's accounts is available in the detailed balance window: the number of bonus points available for deduction and bonus points awaiting activation, information on balance changes during the week, as well as the number of bonus points activation or expiration of which occurs at different time periods.

Notes:

  • There can be several accounts per one bonus card.
  • Account information is available only to LP Members who have made purchases with a bonus card.

To view information on each of the cards, click the view_info.PNG icon in the line with the card data. Information about the card is displayed in a separate window and contains:

  • Card number,
  • Full name of the cardholder,
  • Card status (issued, activated, blocked, etc.),
  • Card category (for example gift, pension, etc.),
  • Type of card (general, virtual),
  • Card block mark (blocked or not),
  • Phone number,
  • Email address,
  • Date of registration of the LP Member,
  • Date of acceptance of the formal offer by the LP Member,
  • Date of acceptance of the consent to personal data processing.