Wiki source code of Mailing settings
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| author | version | line-number | content |
|---|---|---|---|
| 1 | (% class="lead" %) All types of mass messaging ([[email mass messaging>>doc:Main.Smart_Communications.SMC_Use.Mass_messaging.Email_mass_messaging.WebHome]] , [[SMS mass messaging>>doc:Main.Usage.Smart_Communications.Mass_messaging.SMS_mass_messaging.WebHome]], [[push mass messaging>>doc:Main.Usage.Smart_Communications.Mass_messaging.Push_mass_messaging.WebHome]]) have the same set of configuration options. | ||
| 2 | |||
| 3 | |(% style="border-color:#ffffff; text-align:center" %)[[image:Settings.png]] | ||
| 4 | |||
| 5 | When preparing a message for mass messaging, fill in the following fields: | ||
| 6 | |||
| 7 | * **Title **— specify the mailing name. | ||
| 8 | * If required, select the **mailing category** from the dropdown list or leave it as **No Category**. If customers are subscribed to a specific category type, they will receive the message, otherwise, they won't. | ||
| 9 | * Set the **message lifetime** in hours, days, or minutes. This is the time during which attempts to deliver the message will be made. After this period, if the message was not delivered for any reason, it will be marked as undeliverable. | ||
| 10 | * Check the **Postpone mailing** box to set a specific date and time for message delivery. Select the date from the dropdown calendar and specify the time. | ||
| 11 | |||
| 12 | (% class="box infomessage" %) | ||
| 13 | ((( | ||
| 14 | **Note:** | ||
| 15 | |||
| 16 | * For postponed mailings, the time is set according to the time zone specified in the System settings (**Settings > General > [[Contact Details>>doc:Main.Smart_Communications.SMC_Use.Settings_SC.Settings.WebHome||anchor="01"]])**. | ||
| 17 | * By default, SMS and push messages are delivered to customers during daytime hours based on their local time zones. | ||
| 18 | ))) | ||
| 19 | |||
| 20 | * If you need to **limit sending messages per minute**, check the corresponding box and enter the desired number. | ||
| 21 | * To send the message immediately, check the **Deliver immediately: ignore send time interval** option. | ||
| 22 | * You can also configure [[order/receipt attribution>>doc:Main.Smart_Communications.SMC_Use.Receipt_attribution.WebHome]] parameters for the mailing. This helps determine whether purchases are linked to this mailing. Two options are available: | ||
| 23 | ** Attribute orders within a certain number of days (specify the number of days); | ||
| 24 | ** Attribute orders within a defined period (select start and end dates). | ||
| 25 | * Additionally, you can **configure attribution rules**. Six possible attribution criteria are available: | ||
| 26 | ** by number; | ||
| 27 | ** by status; | ||
| 28 | ** by payment status; | ||
| 29 | ** by number of products; | ||
| 30 | ** by product cost; | ||
| 31 | ** by offer. | ||
| 32 | |||
| 33 | |(% style="border-color:#ffffff; text-align:center" %)[[image:Attribution.png]] | ||
| 34 | |||
| 35 | * After completing all settings, you can either **send** the mailing to customers or **save as draft** for further editing and sending. When choosing **Save as draft**, the mailing will be saved but not sent. To send the message, find the draft in the list of corresponding mailing types, open it, make any necessary corrections, and click **Save and send**. | ||
| 36 | |||
| 37 | ==== Mailing editing ==== | ||
| 38 | |||
| 39 | For mailings that were saved and have the **Draft** status, as well as for messages with the **Created** or **Sent** statuses, it is possible to edit some settings during or after sending. To do this, select the **View** action for already sent mailings or **Edit** for saved ones. | ||
| 40 | |||
| 41 | If less than an hour remains before the scheduled time of message sending, a countdown timer appears that show how much time is left before mailing launch. | ||
| 42 | |||
| 43 | For mailings with the **Created** status, with at least 15 minutes remaining before sending, the following actions are available: | ||
| 44 | |||
| 45 | * edit/specify the mailing name; | ||
| 46 | * select the mailing category; | ||
| 47 | * adjust the size limit and number of messages per minute; | ||
| 48 | * change the date and time for postponed mailings. | ||
| 49 | |||
| 50 | Settings for the [[attribution period>>doc:Main.Smart_Communications.SMC_Use.Receipt_attribution.WebHome]] can be changed regardless of the mailing status. | ||
| 51 | |||
| 52 | (% class="box warningmessage" %) | ||
| 53 | ((( | ||
| 54 | If less than 15 minutes remain before sending, attempts to edit and save any fields other than attribution settings will result in an error. | ||
| 55 | ))) |