lmxR4 Release Version


This article describes improvements of the new version of the Loymax system.

Note: Descriptions of the changes in the System Version lmxR4 that were made to the Information portal after the publication of this article are marked with the tag Updated.

Major changes in Version lmxR4 relate to optimizations, general system improvements, and bug fixes:

General changes

Stores renamed to Points of sale

Now the ARM section Partners > List of stores renamed to List of point of sale.

The Loymax System is used not only by Partners who own stores, but also, for example, pharmacies or other retail outlets. In points of sale (or a network of retail outlets) Partners' customers purchase goods and services using the Loyalty Program.

Points of sale may include:

  • grocery stores,
  • specialty stores,
  • boutiques,
  • pharmacies,
  • supermarkets,
  • hypermarkets,
  • cafes, etc.

In all related sections  of the System Stores also renamed to Points of sale. For example, the filter Stores, which is used when creating offers, since Version lmxR4 is called Points of sale.

 

Increased time period for which the LP Member will see the date of expiring bonuses in the Personal Account

Exact bonus expiry date in the Personal Account of the LP Member is now displayed six weeks before the expiry date, and not one week as it was before. For example, if two bonus amounts with a validity period of 5 days and 1 month are credited to the LP Member on 04.05.2022, then the Personal Account will display the exact expiry dates of both amounts — 09.05.2022 and 04.06.2022, for the first and second bonus amounts, respectively.

Opportunity for Customers without linked cards to manage their bonus account

 Members registered in the LP without linking a physical card and without issuing a virtual card now have an opportunity to make purchases, accumulate and withdraw bonuses and manage their bonus account.

In order to realize such a case, when no cards are bound to a LP Member during registration, certain values should be set in the configuration settings. With some settings a bonus card can be bound/issued later, after registration.

It should be remembered that in case when as a result of client's registration in the LP no physical card is linked and no virtual card is issued, the only way to identify the customer at the cash register will be the phone number.

Product groups search is performed by incomplete name match

If you set up the Dividing into sets in offers, as well as in the filters ProductProduct availability in the receipt, Limitation on product (simple and with a counter), you can search for a group of goods if the name entered in the filter does not match the name of an existing group of goods. The filter works in the same way when searching in the Product groups and Personal Products sections of the MMP, as well as when searching for Favorite Products in Call Center.

Use of any cash register identifier when referring to methods that support basic purchase-related transactions

When authorizing through an OAuth application, you can pass the X-Identifier and redirect fields in the request, which are used only when referring to methods of the Processing Public API .

Interface improvements

Informing about the current loading process

Now all modal windows that allow you to import files now display the Import label when a file is being uploaded for a long time, which disappears after the file has been processed and uploaded.

Improved phone number input format

In the CRM and Call Center sections, the phone number entry window has changed when searching for clients. Now a template for entering the number set in the System is displayed and the possibility to select a template, if several are provided.

Updated: The ability to unsubscribe from all types of subscriptions at once was added

In the Call Center > Subscriptions and Customer Profile > Subscriptions sections, the Disable All button has been added to unsubscribe a customer from all mailings at once or Select All to subscribe to all types of mailings. Also the ability to add/remove all subscriptions within specific communication channels was added. To do this, you should check/uncheck the checkbox directly under the name of the corresponding communication channel.

Plugins removed

The following plugins were removed from the System:

  • Loymax.SmsTrafficIncomingSmsProcessor,
  • Loymax.Plugins.PurchaseImitator,
  • Loymax.Plugins.SocialNetworks.Devino,
  • Loymax.Plugins.StatusSystem и StatusSystem.ManualChanges,
  • Loymax.Plugins.SftpStatusUpload.

CRM

New in the section Purchase Management

When viewing information about purchases registered in the System, it is no longer the number of the LP Member card that is displayed, but the one id, which was used in the purchase to identify the customer at the cash register. In the section Purchase Management using a filter by this identifier, you can find purchases in the System for further management.

The identifier used in the purchase is also displayed in the Purchase history of the customer in Contact Center and in the customer card in  CRM.

Marketing

New in the Offers section

Specifying the logical name of the receipt item parameter that determines the product minimum price range

In the Setting the minimum price action, a new calculation method is available that allows you to specify the value of the receipt item parameter that determines the product MRC. Now there is no need to load the MRC in the catalog, because the action will work even when the cash register itself transmits the MRC value.

Possibility to quickly select the attribute value in the Points of Sale Filter

A substring is available for searching by the name of a specific attribute in the Points of sale filter (previously Stores).

Updated: Reading the QR code as a bonus card identifier

Now filters from the group Card are triggered upon presentation of a QR code as bonus card identifier.

Updated: Setting the minimum price of the product from the additional parameters of the receipt position

In action Setting the minimum price a method for calculating The value of the check item parameter was added, with which you can set the logical name of the receipt position additional parameter from the cash request, which will be used as a restriction of the minimum price of the product.

New in the Counters section

Updated: Creating counters for Coalition Loyalty Programs

When creating countersit is now possible to select several Partners at once, to whom the counter will be available. Such counters can be used in offers that will be available to several Partners at once within the framework of  coalition Loyalty Program.

For example, such counters can be used when creating offers with a common product catalog.

New in the Status Systems section

There are new fields in the window of editing additional status parameters that allow you to add a more detailed description of the status itself, as well as information about preferences available for the current status. For example, you can specify in a separate line the type of preference (discount or bonuses, fixed amount or percentage of purchase), and in another line specify a numeric value.

These fields are necessary for displaying information in client services. You can also change these fields via API methods.

Admin Panel

New in the Users section

Filtering by user status

To simplify the search for users who are deleted or active, a filter by user status has been added. Now on the main page with users you can display:

  • all users,
  • only active,
  • only deleted ones.

New in the section Card issue

The logic of creating issuing cards and activating them has been optimized. Section The issue of booklets and the field  of card activation were deleted

Prior to version lmxR4 when creating card issue with the passwords from the booklet, it was necessary to attach a password to each issued card to activate it. Without this password, the client would not be able to activate the card. And when issuing a card without a password, it was necessary to select the option  Without a password from the booklet in the Activation  field.

Now, when creating a card issue, the Activation  field is missing. This field was an irrelevant functionality, because passwords were needed only when the card was activated for the first time, and if the card had  a CVC code, the code itself also had to be used to activate the card, which was a duplicate functionality. Therefore, since version lmxR4, it is possible to generate only CVC codes when creating a card issue.

Since there is no need to issue booklets with passwords for cards, the section Issue of booklets has also been removed from version lmxR4.

Updated: New section Additional attributes for entities

The section Additional attributes for entities was added, with which you can create and edit additional attributes for:

Each entity has its own list of additional attributes. Additional attributes are used when compiling analytical reports in the module Loymax BI.

New filter Cash Register Type in the List of Cash Registers tab

Since the System version lmxR4, a new filter Cash Register Type has been added to the Cash Register List tab in the Edit Partner section, which searches for cash register types provided in the System.

Updated: New field in the Attribute Creating window

In the Attribute Creation window, there is a new field Order Number, which specifies the order number of the attributes displayed in the Advanced Customer Search.

Settings

Updated: New in the Configurations section

New in the section Regular tasks

Regular task to clean up calculations of Target Audiences

Data on all Target Audience calculations are stored in the database. To reduce the amount of stored information and increase the System performance this regular task leaves data on the last Target Audience calculation only and deletes data on all previous calculations. Configuration of the regular task is not required, as it is configured in the default MMP in the System Setup > Regular Tasks section.

Changes in API methods

New API methods

Changes to existing API methods