POS software integration

Questions that arise during integration of the cash register software:

• Is it possible to connect an off-the-shelf solution as an assembly for Linux?

  No. The SDK package is implemented for Windows system only. For more information please refer to a separate article.

• Is it necessary to register cash registers in the Loymax System?

   It is required to create a cash register in the Loymax System (for more details please refer to an article). After that it is immediately ready to receive cash register requests.

• In the event of a server connection loss, how is transaction execution handled?

   If the server connection is lost, the cash register goes offline. All requests are saved on the side of the cash register. They are sent after connection at the cash register is restored. More information can be found in a special article.

• Is it possible to deduct bonus points and provide discounts to customers if the cash register is offline?

   It is impossible to deduct bonus points. If the cash register is offline, you can only perform accrual of bonus points (bonus points will be accrued to customers after reconnection). Read more about this here. Calculation of discounts in the offline mode is possible only when using the Loymax Lite software.

• Is it required to transmit information about the time zone in which the purchase was made?

  No, the time zone does not need to be transmitted. Offers are calculated according to the local time of the cash register.

• How does the System's processing identify goods at the cash register?

   To identifie goods at the cash register, a product catalog from ERP should be uploaded into the System. For more details, please refer to a special article/a>.

• Does the Calculates request return the bonus balance if the card is not activated? And what if it is blocked?

  When requesting a Discount calculation, the response always returns the amount of accumulated bonus points, even when making a purchase without a bonus card. However, a non-activated card is usually available only for accrual of bonus points. Bonus points cannot be deducted from non-activated cards. It is possible to ban accrual of bonus points for this type of cards via offer settings.
  If the card is blocked, it cannot be used in a purchase. "The card is blocked" error will be returned. In this case, the customer can be identified by a different customer identifier (for example, by phone number).

• What is the reason behind processing locks in case of sending simultaneous requests from one cash register?

  Processing overload and locking may occur when requests are simultaneously sent in multiple threads. It is possible to send requests from one cash register in a single thread at a time.