Changes for page Call Center
From version 6.1
edited by Vera Retyeva
on 2025/10/15 04:40
on 2025/10/15 04:40
Change comment:
There is no comment for this version
To version 5.1
edited by Anastasia Zanina
on 2025/08/27 08:05
on 2025/08/27 08:05
Change comment:
There is no comment for this version
Summary
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Page properties (2 modified, 0 added, 0 removed)
Details
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... ... @@ -1,1 +1,1 @@ 1 -XWiki. VeraRetyeva1 +XWiki.zanina - Content
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... ... @@ -1,9 +1,9 @@ 1 1 (% class="lead" %) 2 -**Call Center** is a module of the Loymax system designed to process customer requests by operators.2 +A **Call Center** is a module of the Loymax system designed to processing customer requests by Agents 3 3 4 4 (% class="box infomessage" %) 5 5 ((( 6 -In order to be able to process customer requests using the Call Center, as well as close tickets created in [[OTRS>>doc:Main.Using.Feedback.WebHome]], t hereis aneed to connect a special [[plugin>>doc:Main.Installation_and_configuration.Extra_modules.Plugins_and_adapters.Plugins_list.Feedback_plugins.WebHome]].6 +In order to be able to process customer requests using the Call Center, as well as close tickets created in [[OTRS>>doc:Main.Using.Feedback.WebHome]], it needs to connect a special [[plugin>>doc:Main.Installation_and_configuration.Extra_modules.Plugins_and_adapters.Plugins_list.Feedback_plugins.WebHome]]. 7 7 ))) 8 8 9 9 == Asterisk ==