Loymax, 2026

Changes for page 3. User Guide


From version 12.1
edited by Anastasia Zanina
on 2026/02/04 08:18
Change comment: There is no comment for this version
To version 2.1
edited by Anastasia Zanina
on 2024/02/02 06:53
Change comment: There is no comment for this version

Summary

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2 -===== The section includes information about the main modules of the Loymax system. It also describes how to work in the Loymax Platform UI, how to set preferences in the Loyalty Program, and how to set up communication channels to work with customers. =====
2 +===== The section includes information about the main modules of the Loymax system. It also describes how to work in the Marketing Management Platform (MMP), how to set preferences in the Loyalty Program, and how to set up communication channels to work with customers. =====
3 3  
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5 5  (((
6 -== [[Loymax Platform UI>>doc:.MMP.WebHome]] ==
6 +== [[Marketing Management Platform (MMP)>>doc:Sandbox.Usage.MMP.WebHome]] ==
7 7  
8 8  ====== **How to set up offers, form target audiences and issue bonus cards to customers?** ======
9 9  
10 -* Detailed guides on setting up offers, creating mailings, promotional materials, and administration in the Loymax Platform
10 +* Detailed guides on setting up offers, creating mailings, advertising materials, and administration in the MMP
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12 12  (((
13 -== [[BI-analytics>>doc:.BI.WebHome]] ==
13 +== [[BI-analytics>>doc:Sandbox.Usage.BI-analytics.WebHome]] ==
14 14  
15 15  ====== **How to use customer data for analytics and generate reports?** ======
16 16  
17 17  * Description of Loymax BI module
18 -* Description of measures and dimensions
19 -* Instructions for exporting data from DWH
18 +* Description of measures and measurements
19 +* Instructions for downloading data from DWH
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21 21  (((
22 -== [[Smart Communications>>doc:Main.Smart_Communications.SMC_Use.WebHome]] ==
22 +== [[Smart Communications>>doc:Sandbox.Usage.Smart_Communications.WebHome]] ==
23 23  
24 24  ====== **How to automate personalized mailings to customers?** ======
25 25  
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27 27  )))
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29 29  (((
30 -== [[Personal Account>>doc:.Personal_Account.WebHome]] ==
30 +== [[Personal Account>>doc:Sandbox.Usage.Personal_account.WebHome]] ==
31 31  
32 32  ====== **How to set up a Personal Account on your website and what opportunities does it provide?** ======
33 33  
34 -* Personal Account builder
34 +* Personal Account builder on the website
35 35  * Functionality and examples of a Personal Account
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37 37  (((
38 -== [[Mobile App>>doc:.Mobile_Application.WebHome]] ==
38 +== [[Mobile App>>doc:Sandbox.Usage.Mobile_application.WebHome]] ==
39 39  
40 -====== **How to design a Mobile App with custom settings and what opportunities does the Mobile App give to customers?** ======
40 +====== **How to design a Mobile App with its own settings and what opportunities does the Mobile App give to customers?** ======
41 41  
42 42  * Mobile App Builder
43 43  * Features of Personal Account in the Mobile App
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45 45  (((
46 -== [[Feedback>>doc:.Feedback.WebHome]] ==
46 +== [[Gift Certificates>>doc:Main.Using.Gift_certificates.WebHome]] ==
47 47  
48 -====== **How to set up customer feedback? ** ======
48 +====== **How to use a gift certificate?** ======
49 49  
50 -* Receiving and processing requests from customers via various communication channels
50 +* Additional payment method for purchases
51 +* Features of use
52 +* Life cycle and possible operations at the cash register
51 51  )))
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53 53  (((
54 -== [[Call Center>>doc:.Call_center.WebHome]] ==
56 +== [[Call Center>>doc:Sandbox.Usage.Contact_center.WebHome]] ==
55 55  
56 56  ====== **How to update customer credentials and promptly solve their requests?** ======
57 57  
58 58  * Receiving calls in a computer telephony system
59 -* Processing customer requests
61 +* Processing of customer requests
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61 61  (((
62 -== [[Social Networks>>doc:.Social_networks.WebHome]] ==
64 +== [[Social Networks>>doc:Sandbox.Usage.Social_networks.WebHome]] ==
63 63  
64 64  ====== **How to use social networks in Loyalty Program?** ======
65 65  
66 66  * Additional authorization method, communication channel and event source for offers
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70 +(((
71 +== [[Electronic Wallets>>doc:Main.Using.Electronic_cards.WebHome]] ==
72 +
73 +====== **How do e-Wallets integrate with Loymax?** ======
74 +
75 +* Integration of the Loymax system with e-Wallets and card aggregators
76 +* Possibilities of using electronic cards
77 +)))
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69 -
79 +(% class="box" %)
80 +(((
81 +== [[Feedback>>doc:Sandbox.Usage.Feedback.WebHome]] ==
82 +
83 +====== **How to set up customer feedback? ** ======
84 +
85 +* Receiving and processing requests from customers via various communication channels
86 +)))
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