| ... |
... |
@@ -5,9 +5,9 @@ |
| 5 |
5 |
|
| 6 |
6 |
{{toc depth="2" start="2"/}} |
| 7 |
7 |
|
| 8 |
|
-The poll consists of one or more questions for which a certain number of answers are available. Information on the customer participation in the poll and the selected answers is saved in the [[Customer Profiles>>doc:Main.Smart_Communications.SMC_Use.Customers.All_customers.WebHome||anchor="HCustomerprofile"]]. This information can then be used in the [[Segment Builder>>doc:Main.Smart_Communications.SMC_Use.Customers.User_segments.Segment_builder.WebHome]]. |
|
8 |
+The poll consists of one or more questions for which a certain number of answers are available. Information on the customer participation in the poll and the selected answers is saved in the [[Customer Profiles>>doc:Main.Smart_Communications.SMC_Use.Customers.All_customers.WebHome||anchor="HCustomerprofile"]]. This information can then be used in the [[Segment Builder>>doc:Main.Usage.Smart_Communications.Customers.User_segments.Segment_builder.WebHome]]. |
| 9 |
9 |
|
| 10 |
|
-Customers receive a link via [[email>>doc:Main.Smart_Communications.SMC_Use.Mass_messaging.Email_mass_messaging.WebHome]], [[SMS>>doc:Main.Smart_Communications.SMC_Use.Mass_messaging.SMS_mass_messaging.WebHome]] or [[Push>>doc:Main.Smart_Communications.SMC_Use.Mass_messaging.Push_mass_messaging.WebHome]] mailings by clicking on which they can take a poll. Each customer can take the same poll only once. Should the customer attempt to take the same poll again, they will receive a message that it is impossible. |
|
10 |
+Customers receive a link via [[email>>doc:Main.Usage.Smart_Communications.Mass_messaging.Email_mass_messaging.WebHome]], [[SMS>>doc:Main.Usage.Smart_Communications.Mass_messaging.SMS_mass_messaging.WebHome]] or [[Push>>doc:Main.Usage.Smart_Communications.Mass_messaging.Push_mass_messaging.WebHome]] mailings by clicking on which they can take a poll. Each customer can take the same poll only once. Should the customer attempt to take the same poll again, they will receive a message that it is impossible. |
| 11 |
11 |
|
| 12 |
12 |
(% class="box infomessage" %) |
| 13 |
13 |
((( |
| ... |
... |
@@ -69,7 +69,7 @@ |
| 69 |
69 |
The poll can be delivered by any communication channel: email, SMS, push message. The delivery process takes place in two steps: |
| 70 |
70 |
|
| 71 |
71 |
1. Users create and save a poll following the instructions above. |
| 72 |
|
-1. Users generate a [[mailing>>doc:Main.Smart_Communications.SMC_Use.Mass_messaging.WebHome]] to deliver a message (containing a link to the poll) to customers. There is a need to insert a link to the poll in the mailing using the macro, where POLL-identifier = is the value of the poll identifier: |
|
72 |
+1. Users generate a [[mailing>>doc:Main.Usage.Smart_Communications.Mass_messaging.WebHome]] to deliver a message (containing a link to the poll) to customers. There is a need to insert a link to the poll in the mailing using the macro, where POLL-identifier = is the value of the poll identifier: |
| 73 |
73 |
|
| 74 |
74 |
(% class="box" %) |
| 75 |
75 |
((( |
| ... |
... |
@@ -85,7 +85,7 @@ |
| 85 |
85 |
|
| 86 |
86 |
A unique link is generated for each сustomer. |
| 87 |
87 |
|
| 88 |
|
-In the [[email mailing>>doc:Main.Smart_Communications.SMC_Use.Mass_messaging.Email_mass_messaging.WebHome]] you can make a link clickable and change the link text in two ways: |
|
88 |
+In the [[email mailing>>doc:Main.Usage.Smart_Communications.Mass_messaging.Email_mass_messaging.WebHome]] you can make a link clickable and change the link text in two ways: |
| 89 |
89 |
|
| 90 |
90 |
**Method 1** |
| 91 |
91 |
|
| ... |
... |
@@ -154,12 +154,12 @@ |
| 154 |
154 |
|
| 155 |
155 |
== Using polls in the Segment Builder == |
| 156 |
156 |
|
| 157 |
|
-Polls data can be used for filtering when building segments in the [[segment builder>>doc:Main.Smart_Communications.SMC_Use.Customers.User_segments.Segment_builder.WebHome]] (for example, "Show customers who chose answer Z to question Y in poll X"). The Segment Builder uses the **Polls** group to work with poll data. Available group filters: |
|
157 |
+Polls data can be used for filtering when building segments in the [[segment builder>>doc:Main.Usage.Smart_Communications.Customers.User_segments.Segment_builder.WebHome]] (for example, "Show customers who chose answer Z to question Y in poll X"). The Segment Builder uses the **Polls** group to work with poll data. Available group filters: |
| 158 |
158 |
|
| 159 |
159 |
* Participated in the poll; |
| 160 |
160 |
* The answer value in the poll. |
| 161 |
161 |
|
| 162 |
|
-Example of [[segment>>doc:Main.Smart_Communications.SMC_Use.Customers.User_segments.WebHome]] generation based on the poll data: |
|
162 |
+Example of [[segment>>doc:Main.Usage.Smart_Communications.Customers.User_segments.WebHome]] generation based on the poll data: |
| 163 |
163 |
|
| 164 |
164 |
|(% style="border-color:white" %)[[image:Segment_poll.png]] |
| 165 |
165 |
))) |