Changes for page 5. Polls

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Author

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1		-XWiki.arylov
	1	+XWiki.VeraRetyeva

Content

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6	6	{{toc depth="2" start="2"/}}
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8		-The poll consists of one or more questions for which a certain number of answers are available. Information on the customer participation in the poll and the selected answers is saved in the [[Customer Profiles>>doc:Main.Smart_Communications.SMC_Use.Customers.All_customers.WebHome||anchor="HCustomerprofile"]]. This information can then be used in the [[Segment Builder>>doc:Main.Smart_Communications.SMC_Use.Customers.User_segments.Segment_builder.WebHome]].
	8	+The poll consists of one or more questions for which a certain number of answers are available. Information on the customer participation in the poll and the selected answers is saved in the [[Customer Profiles>>doc:Main.Usage.Smart_Communications.Customers.All_customers.WebHome||anchor="HCustomerprofile"]]. This information can then be used in the [[Segment Builder>>doc:Main.Usage.Smart_Communications.Customers.User_segments.Segment_builder.WebHome]].
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10		-Customers receive a link via [[email>>doc:Main.Smart_Communications.SMC_Use.Mass_messaging.Email_mass_messaging.WebHome]], [[SMS>>doc:Main.Smart_Communications.SMC_Use.Mass_messaging.SMS_mass_messaging.WebHome]] or [[Push>>doc:Main.Smart_Communications.SMC_Use.Mass_messaging.Push_mass_messaging.WebHome]] mailings by clicking on which they can take a poll. Each customer can take the same poll only once. Should the customer attempt to take the same poll again, they will receive a message that it is impossible.
	10	+Customers receive a link via [[email>>doc:Main.Usage.Smart_Communications.Mass_messaging.Email_mass_messaging.WebHome]], [[SMS>>doc:Main.Usage.Smart_Communications.Mass_messaging.SMS_mass_messaging.WebHome]] or [[Push>>doc:Main.Usage.Smart_Communications.Mass_messaging.Push_mass_messaging.WebHome]] mailings by clicking on which they can take a poll. Each customer can take the same poll only once. Should the customer attempt to take the same poll again, they will receive a message that it is impossible.
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12	12	(% class="box infomessage" %)
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69	69	The poll can be delivered by any communication channel: email, SMS, push message. The delivery process takes place in two steps:
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71	71	1. Users create and save a poll following the instructions above.
72		-1. Users generate a [[mailing>>doc:Main.Smart_Communications.SMC_Use.Mass_messaging.WebHome]] to deliver a message (containing a link to the poll) to customers. There is a need to insert a link to the poll in the mailing using the macro, where POLL-identifier = is the value of the poll identifier:
	72	+1. Users generate a [[mailing>>doc:Main.Usage.Smart_Communications.Mass_messaging.WebHome]] to deliver a message (containing a link to the poll) to customers. There is a need to insert a link to the poll in the mailing using the macro, where POLL-identifier = is the value of the poll identifier:
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86	86	A unique link is generated for each сustomer.
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88		-In the [[email mailing>>doc:Main.Smart_Communications.SMC_Use.Mass_messaging.Email_mass_messaging.WebHome]] you can make a link clickable and change the link text in two ways:
	88	+In the [[email mailing>>doc:Main.Usage.Smart_Communications.Mass_messaging.Email_mass_messaging.WebHome]] you can make a link clickable and change the link text in two ways:
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90	90	**Method 1**
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151	151	== Working with polls in the Customer Profile ==
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153		-The Polls tab in the [[Customer Profile>>doc:Main.Smart_Communications.SMC_Use.Customers.All_customers.WebHome||anchor="HCustomerprofile"]] provides an overview of the polls assigned to this customer and how the customer responded to each question.
	153	+The Polls tab in the [[Customer Profile>>doc:Main.Usage.Smart_Communications.Customers.All_customers.WebHome||anchor="HCustomerprofile"]] provides an overview of the polls assigned to this customer and how the customer responded to each question.
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155	155	== Using polls in the Segment Builder ==
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157		-Polls data can be used for filtering when building segments in the [[segment builder>>doc:Main.Smart_Communications.SMC_Use.Customers.User_segments.Segment_builder.WebHome]] (for example, "Show customers who chose answer Z  to question Y in poll X"). The Segment Builder uses the **Polls** group to work with poll data. Available group filters:
	157	+Polls data can be used for filtering when building segments in the [[segment builder>>doc:Main.Usage.Smart_Communications.Customers.User_segments.Segment_builder.WebHome]] (for example, "Show customers who chose answer Z  to question Y in poll X"). The Segment Builder uses the **Polls** group to work with poll data. Available group filters:
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159	159	* Participated in the poll;
160	160	* The answer value in the poll.
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162		-Example of [[segment>>doc:Main.Smart_Communications.SMC_Use.Customers.User_segments.WebHome]] generation based on the poll data:
	162	+Example of [[segment>>doc:Main.Usage.Smart_Communications.Customers.User_segments.WebHome]] generation based on the poll data:
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164	164	|(% style="border-color:white" %)[[image:Segment_poll.png]]
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