Changes for page 5. Polls
To version 16.1
edited by Vera Retyeva
on 2025/07/02 09:35
on 2025/07/02 09:35
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... ... @@ -5,9 +5,9 @@ 5 5 6 6 {{toc depth="2" start="2"/}} 7 7 8 -The poll consists of one or more questions for which a certain number of answers are available. Information on the customer participation in the poll and the selected answers is saved in the [[Customer Profiles>>doc:Main.Smart_Communications. SMC_Use.Customers.All_customers.WebHome||anchor="HCustomerprofile"]]. This information can then be used in the [[Segment Builder>>doc:Main.Smart_Communications.SMC_Use.Customers.User_segments.Segment_builder.WebHome]].8 +The poll consists of one or more questions for which a certain number of answers are available. Information on the customer participation in the poll and the selected answers is saved in the [[Customer Profiles>>doc:Main.Usage.Smart_Communications.Customers.All_customers.WebHome||anchor="HCustomerprofile"]]. This information can then be used in the [[Segment Builder>>doc:Main.Usage.Smart_Communications.Customers.User_segments.Segment_builder.WebHome]]. 9 9 10 -Customers receive a link via [[email>>doc:Main.Smart_Communications. SMC_Use.Mass_messaging.Email_mass_messaging.WebHome]], [[SMS>>doc:Main.Usage.Smart_Communications.Mass_messaging.SMS_mass_messaging.WebHome]] or [[Push>>doc:Main.Smart_Communications.SMC_Use.Mass_messaging.Push_mass_messaging.WebHome]] mailings by clicking on which they can take a poll. Each customer can take the same poll only once. Should the customer attempt to take the same poll again, they will receive a message that it is impossible.10 +Customers receive a link via [[email>>doc:Main.Usage.Smart_Communications.Mass_messaging.Email_mass_messaging.WebHome]], [[SMS>>doc:Main.Usage.Smart_Communications.Mass_messaging.SMS_mass_messaging.WebHome]] or [[Push>>doc:Main.Usage.Smart_Communications.Mass_messaging.Push_mass_messaging.WebHome]] mailings by clicking on which they can take a poll. Each customer can take the same poll only once. Should the customer attempt to take the same poll again, they will receive a message that it is impossible. 11 11 12 12 (% class="box infomessage" %) 13 13 ((( ... ... @@ -85,7 +85,7 @@ 85 85 86 86 A unique link is generated for each сustomer. 87 87 88 -In the [[email mailing>>doc:Main.Smart_Communications. SMC_Use.Mass_messaging.Email_mass_messaging.WebHome]] you can make a link clickable and change the link text in two ways:88 +In the [[email mailing>>doc:Main.Usage.Smart_Communications.Mass_messaging.Email_mass_messaging.WebHome]] you can make a link clickable and change the link text in two ways: 89 89 90 90 **Method 1** 91 91 ... ... @@ -150,16 +150,16 @@ 150 150 151 151 == Working with polls in the Customer Profile == 152 152 153 -The Polls tab in the [[Customer Profile>>doc:Main.Smart_Communications. SMC_Use.Customers.All_customers.WebHome||anchor="HCustomerprofile"]] provides an overview of the polls assigned to this customer and how the customer responded to each question.153 +The Polls tab in the [[Customer Profile>>doc:Main.Usage.Smart_Communications.Customers.All_customers.WebHome||anchor="HCustomerprofile"]] provides an overview of the polls assigned to this customer and how the customer responded to each question. 154 154 155 155 == Using polls in the Segment Builder == 156 156 157 -Polls data can be used for filtering when building segments in the [[segment builder>>doc:Main.Smart_Communications. SMC_Use.Customers.User_segments.Segment_builder.WebHome]] (for example, "Show customers who chose answer Z to question Y in poll X"). The Segment Builder uses the **Polls** group to work with poll data. Available group filters:157 +Polls data can be used for filtering when building segments in the [[segment builder>>doc:Main.Usage.Smart_Communications.Customers.User_segments.Segment_builder.WebHome]] (for example, "Show customers who chose answer Z to question Y in poll X"). The Segment Builder uses the **Polls** group to work with poll data. Available group filters: 158 158 159 159 * Participated in the poll; 160 160 * The answer value in the poll. 161 161 162 -Example of [[segment>>doc:Main.Smart_Communications. SMC_Use.Customers.User_segments.WebHome]] generation based on the poll data:162 +Example of [[segment>>doc:Main.Usage.Smart_Communications.Customers.User_segments.WebHome]] generation based on the poll data: 163 163 164 164 |(% style="border-color:white" %)[[image:Segment_poll.png]] 165 165 )))