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{{toc depth="2" start="2"/}} |
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-The poll consists of one or more questions for which a certain number of answers are available. Information on the customer participation in the poll and the selected answers is saved in the [[Customer Profiles>>doc:Main.Smart_Communications.SMC_Use.Customers.All_customers.WebHome||anchor="HCustomerprofile"]]. This information can then be used in the [[Segment Builder>>doc:Main.Smart_Communications.SMC_Use.Customers.User_segments.Segment_builder.WebHome]]. |
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+The poll consists of one or more questions for which a certain number of answers are available. Information on the customer participation in the poll and the selected answers is saved in the [[Customer Profiles>>doc:Main.Smart_Communications.SMC_Use.Customers.All_customers.WebHome||anchor="HCustomerprofile"]]. This information can then be used in the [[Segment Builder>>doc:Main.Usage.Smart_Communications.Customers.User_segments.Segment_builder.WebHome]]. |
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-Customers receive a link via [[email>>doc:Main.Smart_Communications.SMC_Use.Mass_messaging.Email_mass_messaging.WebHome]], [[SMS>>doc:Main.Usage.Smart_Communications.Mass_messaging.SMS_mass_messaging.WebHome]] or [[Push>>doc:Main.Usage.Smart_Communications.Mass_messaging.Push_mass_messaging.WebHome]] mailings by clicking on which they can take a poll. Each customer can take the same poll only once. Should the customer attempt to take the same poll again, they will receive a message that it is impossible. |
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+Customers receive a link via [[email>>doc:Main.Usage.Smart_Communications.Mass_messaging.Email_mass_messaging.WebHome]], [[SMS>>doc:Main.Usage.Smart_Communications.Mass_messaging.SMS_mass_messaging.WebHome]] or [[Push>>doc:Main.Usage.Smart_Communications.Mass_messaging.Push_mass_messaging.WebHome]] mailings by clicking on which they can take a poll. Each customer can take the same poll only once. Should the customer attempt to take the same poll again, they will receive a message that it is impossible. |
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(% class="box infomessage" %) |
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A unique link is generated for each сustomer. |
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-In the [[email mailing>>doc:Main.Smart_Communications.SMC_Use.Mass_messaging.Email_mass_messaging.WebHome]] you can make a link clickable and change the link text in two ways: |
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+In the [[email mailing>>doc:Main.Usage.Smart_Communications.Mass_messaging.Email_mass_messaging.WebHome]] you can make a link clickable and change the link text in two ways: |
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**Method 1** |
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== Using polls in the Segment Builder == |
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-Polls data can be used for filtering when building segments in the [[segment builder>>doc:Main.Smart_Communications.SMC_Use.Customers.User_segments.Segment_builder.WebHome]] (for example, "Show customers who chose answer Z to question Y in poll X"). The Segment Builder uses the **Polls** group to work with poll data. Available group filters: |
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+Polls data can be used for filtering when building segments in the [[segment builder>>doc:Main.Usage.Smart_Communications.Customers.User_segments.Segment_builder.WebHome]] (for example, "Show customers who chose answer Z to question Y in poll X"). The Segment Builder uses the **Polls** group to work with poll data. Available group filters: |
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* Participated in the poll; |
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* The answer value in the poll. |
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-Example of [[segment>>doc:Main.Smart_Communications.SMC_Use.Customers.User_segments.WebHome]] generation based on the poll data: |
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+Example of [[segment>>doc:Main.Usage.Smart_Communications.Customers.User_segments.WebHome]] generation based on the poll data: |
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|(% style="border-color:white" %)[[image:Segment_poll.png]] |
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