Wiki source code of 3.4. Campaign report


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1 If a [[mass messaging>>doc:Main.Smart_Communications.SMC_Use.Mass_messaging.WebHome]] is sent as part of a [[campaign>>doc:Main.Smart_Communications.SMC_Use.Campaigns.WebHome]], you can view its report. To do this, go to **Campaigns** in the left navigation menu, select the campaign, and click **Report**.
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3 |(% style="border-color:#ffffff; text-align:center" %){{lightbox image="Campaign_report.png" width="1200"/}}
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5 The campaign report resembles the [[mailing report>>doc:Main.Smart_Communications.SMC_Use.Mass_messaging.Mailing_report.WebHome]] but has specific features. It consists of 5 blocks:
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7 1. [[Orders>>doc:Main.Smart_Communications.SMC_Use.Mass_messaging.Mailing_report.WebHome||anchor="02"]];
8 1. [[Control group report>>doc:Main.Smart_Communications.SMC_Use.Control_groups.WebHome||anchor="report"]];
9 1. [[Email opens by hour>>doc:Main.Smart_Communications.SMC_Use.Mass_messaging.Mailing_report.WebHome||anchor="03_1"]];
10 1. [[Mailing efficiency>>doc:Main.Smart_Communications.SMC_Use.Mass_messaging.Mailing_report.WebHome||anchor="04"]];
11 1. [[Product sales>>doc:Main.Smart_Communications.SMC_Use.Mass_messaging.Mailing_report.WebHome||anchor="05"]] (not available by default).
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13 (% class="box infomessage" %)
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15 **Note**:
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17 * A campaign may combine [[multiple communication channels>>doc:||anchor="06"]].
18 * You can view a [[report for a specific campaign action>>doc:||anchor="07"]].
19 )))
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21 === {{id name="06"/}}Multiple communication channels in a campaign ===
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23 A campaign may include multiple communication channels. In this case, you can view **Mailing effectiveness** for the entire campaign or for email/SMS/push individually.
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25 By default, the report shows data for all channels:
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27 |(% style="border-color:#ffffff; text-align:center" %){{lightbox image="image.avif" width="1000"/}}
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29 To view the report only for [[SMS mailings>>doc:Main.Smart_Communications.SMC_Use.Mass_messaging.SMS_mass_messaging.WebHome]] within the campaign, click the SMS icon:
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31 |(% style="border-color:#ffffff; text-align:center" %){{lightbox image="image.avif" width="1000"/}}
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33 (% class="box infomessage" %)
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35 Multiple SMS mass messagings may be sent within a single campaign. The SMS report includes data for all SMS mass messagings in that campaign.
36 )))
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38 === {{id name="07"/}}Action-level campaign report ===
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40 If multiple mass messagings were sent within a campaign, you can view separate statistics for each. To do this, on the [[Campaigns>>path:/features/campaigns/spisok-kampanii]] page, enter campaign editing mode by clicking **Edit**:
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42 |(% style="border-color:#ffffff; text-align:center" %){{lightbox image="Edit_en.png" width="1000"/}}
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44 |(% style="border-color:white; width:995px" %)Select the mass messaging action for which you want to view the report. Enter the action’s editing mode by right-clicking it and clicking the edit icon.|(% style="border-color:white; text-align:center; width:444px" %)[[image:Edit_SMS_en.png]]
45 |(% style="border-color:white; width:995px" %)(((
46 Click **View report** at the bottom of the opened window.
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48 The report layout matches the standard [[mailing report>>doc:Main.Smart_Communications.SMC_Use.Mass_messaging.Mailing_report.WebHome]] exactly.
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50 (% class="box infomessage" %)
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52 Multiple SMS mass messagings may be sent within a single campaign. The **Send SMS** action report displays data only for that specific SMS mass messaging.
53 )))
54 )))|(% style="border-color:white; width:444px" %)[[image:Stats_en.png]]