Wiki source code of 3.4. Campaign report
Show last authors
| author | version | line-number | content |
|---|---|---|---|
| 1 | If an e-mail/SMS/push mailing is to be sent as part of a [[campaign>>doc:Main.Usage.Smart_Communications.Campaigns.WebHome]], you can view a report about such campaign. To do this, go to the **Campaigns** section in the left navigation menu, select the campaign you need and click on the **Stats **button. | ||
| 2 | |||
| 3 | |(% style="border-color:#ffffff; text-align:center" %){{lightbox image="Campaign_report.png" width="1500"/}} | ||
| 4 | |||
| 5 | The campaign report is similar to the** **[[mailing report>>Main.Usage.Smart_Communications.Campaigns.Report.mailing report.WebHome]]** **but has its own peculiarities. The campaign report consists of four blocks: | ||
| 6 | |||
| 7 | 1. [[Orders placed>>doc:Main.Using.Smart_Communications.Mass_mailings.Mailing_report.WebHome]]; | ||
| 8 | 1. [[Groups report;>>doc:Main.Using.Smart_Communications.Mass_mailings.Mailing_report.WebHome]] | ||
| 9 | 1. [[Mailing efficiency>>doc:Main.Using.Smart_Communications.Mass_mailings.Mailing_report.WebHome]]; | ||
| 10 | 1. [[Product sales>>doc:Main.Using.Smart_Communications.Mass_mailings.Mailing_report.WebHome]] (this block is not available to all Partners). | ||
| 11 | |||
| 12 | (% class="box infomessage" %) | ||
| 13 | ((( | ||
| 14 | **Note:** | ||
| 15 | |||
| 16 | * [[Several communication channels>>doc:||anchor="01"]] can be combined in a campaign. | ||
| 17 | * There is an option to view a [[report for an individual campaign action>>doc:||anchor="02"]]. | ||
| 18 | ))) | ||
| 19 | |||
| 20 | === {{id name="01"/}}Several communication channels in a campaign === | ||
| 21 | |||
| 22 | Several communication channels can be combined in one campaign. In this case, it is possible to view the **Mailing efficiency** either for the entire campaign or just for e-mail/SMS/push mailings. | ||
| 23 | |||
| 24 | By default, a report on all mailing channels is displayed: | ||
| 25 | |||
| 26 | |(% style="border-color:#ffffff; text-align:center" %)[[image:image.avif]] | ||
| 27 | |||
| 28 | To see report only for [[SMS messages>>doc:Main.Using.Smart_Communications.Mass_mailings.SMS_mailings.WebHome]] within the campaign, click on the **SMS icon**: | ||
| 29 | |||
| 30 | |(% style="border-color:#ffffff; text-align:center" %)[[image:image.avif]] | ||
| 31 | |||
| 32 | (% class="box infomessage" %) | ||
| 33 | ((( | ||
| 34 | Several SMS mailings can be sent within one campaign. SMS report displays information about all SMS mailings sent within this campaign. | ||
| 35 | ))) | ||
| 36 | |||
| 37 | === {{id name="02"/}}Campaign action report === | ||
| 38 | |||
| 39 | If the campaign included several mailings, there is an option to view individual statistics for each of them. To do this, proceed to the campaign editing mode by clicking **Edit **on the** Campaigns **page: | ||
| 40 | |||
| 41 | |(% style="border-color:#ffffff; text-align:center" %){{lightbox image="Edit_en.png" width="1000"/}} | ||
| 42 | |||
| 43 | |(% style="border-color:white; width:995px" %)Select an action for sending an e-mail/SMS/push message for which you want to view the report. Switch to the edit mode for that action by right-clicking on it and then clicking the pencil icon.|(% style="border-color:white; text-align:center; width:444px" %)[[image:attach:Edit_SMS_en.png]] | ||
| 44 | |(% style="border-color:white; width:995px" %)((( | ||
| 45 | Click on the **Stats** button at the bottom of the opened window. | ||
| 46 | |||
| 47 | The report layout fully corresponds to the [[mailing report>>doc:Main.Using.Smart_Communications.Mass_mailings.Mailing_report.WebHome]]. | ||
| 48 | |||
| 49 | (% class="box infomessage" %) | ||
| 50 | ((( | ||
| 51 | Several SMS messages can be sent within one campaign. Report for the **Send SMS** action displays information about this particular SMS mailing. | ||
| 52 | ))) | ||
| 53 | )))|(% style="border-color:white; width:444px" %)[[image:attach:Stats_en.png]] |