Changes for page 3. Campaigns

Summary

• Page properties (3 modified, 0 added, 0 removed)
• Attachments (0 modified, 0 added, 2 removed)
  • Campaign_name.png
  • Happy_birthday.png

Details

Page properties

Parent

...	...	@@ -1,1 +1,1 @@
1		-Main.Smart_Communications.SMC_Use.WebHome
	1	+Main.Usage.Smart_Communications.WebHome

Author

...	...	@@ -1,1 +1,1 @@
1		-XWiki.arylov
	1	+XWiki.VeraRetyeva

Content

...	...	@@ -1,52 +1,32 @@
1		-|(% style="border-color:white; width:942px" %)(((
2		-(% class="box infomessage" %)
3		-(((
4		-A **Campaign **is a communication chain that describes the rules of interaction between Loymax Smart Communications and [[customers>>doc:Main.Smart_Communications.SMC_Use.Customers.All_customers.WebHome||anchor="Profile"]]. A campaign consists of one [[trigger>>doc:Main.Smart_Communications.SMC_Use.Campaigns.Triggers.WebHome]] and one or more [[actions>>doc:Main.Smart_Communications.SMC_Use.Campaigns.Actions.WebHome]]. Campaigns can be linear or non-linear, i.e. contain branches.
5		-)))
	1	+(% class="box infomessage" id="H41A43043C43F43043D43844FA0-44D44243EA043A43E43C43C44343D43843A43044643843E43D43D43044F44643543F43E44743A43028432432438434435433440430444430292C43E43F43844144B43243044E44943044F43F44043043243843B43043243743043843C43E43443543944144243243844F43C43E43444343B44FSmartCommunications44143A43B43843543D44244143A43843C43843F44043E44443843B44F43C438.41A43043C43F43043D43843843043244243E43C43044243844743544143A43844043543344343B44F44043D43E43844143F43E43B43D44F44E44244144F42143844144243543C43E43944143743043443043D43D43E43944743044144243E44243E439." %)
	2	+**Campaign **is a communication chain that describes the rules of interaction between the Smart Communications module and [[customer profiles>>doc:Main.Using.Smart_Communications.Customers.All_clients.WebHome||anchor="Profile"]]. A campaign consists of one [[trigger>>doc:.Triggers.WebHome]] and one or more [[actions>>doc:.Actions.WebHome]].
6	6
7	7	(% class="box warningmessage" %)
8	8	(((
9		-The **Campaign **section is available for viewing and editing only for users with the following permission: **Platform user has the permission to view and edit campaigns in Smart Communications module**.
	6	+The **Campaign **section is available for viewing and editing only for users with the respective permission: **The MMP user has the permission to view and edit campaigns in Smart Communications module**.
10	10	)))
11		-)))|(% style="border-color:white; width:612px" %){{lightbox image="Happy_birthday.png" width="500"/}}
12	12
13		-**Campaign example**:
14		-
15		-(% class="box" %)
16		-(((
17		-If a customer has made an order:
18		-
19		-1. Wait for one hour.
20		-1. Send an email.
21		-1. Wait for three days.
22		-1. If the email has not been opened, send a text message to the customer, if the phone number is available.
23		-)))
24		-
25		-There is an option to set rules for a campaign to limit the number of customers that cab be added to a chain. For example, you can allow for customers to re-enter the campaign not earlier than in a year. For more information, refer to a separate [[article>>doc:Main.Smart_Communications.SMC_Use.Campaigns.Campaign_creation.WebHome]].
26		-
27		-It is also possible set up [[attribution rules>>doc:Main.Smart_Communications.SMC_Use.Receipt_attribution.WebHome]] for a campaign to associate receipts with this campaign.
28		-
29	29	The **Campaigns **section displays the list of all campaigns.
30	30
31	31	|(% style="border-color:#ffffff; text-align:center" %){{lightbox image="Campaign_en.png" width="1000"/}}
32	32
33		-Overall campaign** metrics** are shown at the top of the section:
	13	+Overall campain** metrics** are shown at the top of the section:
34	34
35	35	* **Number of active campaigns**;
36		-* **Total orders **— number of receipts/orders associated with the campaign;
37		-* **Total value of orders **— amount of receipts/orders associated with the campaign.
	16	+* **Total orders **— number of receipts associated with the campaign;
	17	+* **Total value of orders **— amount of receipts associated with the campaign.
38	38
39	39	The following **parameters **are displayed for each campaign:
40	40
41	41	* **Status** (active/not active/suspended);
42	42	* **Name**;
43		-* **Orders **— number of receipts/orders associated with the campaign;
44		-* **Total value of orders** — total amount of receipts/orders associated with the campaign;
	23	+* **Orders **— number of receipts associated with the campaign;
	24	+* **Total value of orders** — total amount of receipts associated with the campaign;
45	45	* **Created at **— date of creation;
46	46	* **Updated at** — date of campaign updating;
47	47
48		-If the **Only active** check box is selected, the list shows only active campaigns. There is also an option to set the number of campaigns to be displayed per page.
49		-To find the desired campaign in the list, use the search bar. You can search by campaign name and by creation date.
	28	+By checking the **Only active **box, the list will show only active campaigns. There is also an option to set the number of campaigns to be dispalyed per page.
	29	+To find the needed campaign in the list, use the search bar. You can search by campaign name and by creation date.
50	50
51	51	Clicking on the **campaign name **opens a page for campaign viewing and editing.
52	52
...	...	@@ -54,8 +54,8 @@
54	54
55	55	It is possible to perform the following actions with the campaigns:
56	56
57		-* [[**Create new campaigns**>>doc:Main.Smart_Communications.SMC_Use.Campaigns.Campaign_creation.WebHome]];
	37	+* **[[Create new campaigns>>doc:.Campaigns_Creation.WebHome]]**;
58	58	* **Edit**;
59	59	* **Copy**;
60	60	* **Delete**;
61		-* [[**View the campaign statistics**>>doc:Main.Smart_Communications.SMC_Use.Campaigns.Report.WebHome]].
	41	+* [[**View the campaign statistics**>>doc:.Campaign_report.WebHome]].

Campaign_name.png

Author

...	...	@@ -1,1 +1,0 @@
1		-XWiki.VeraRetyeva

Size

...	...	@@ -1,1 +1,0 @@
1		-6.4 KB

Content

Happy_birthday.png

Author

...	...	@@ -1,1 +1,0 @@
1		-XWiki.VeraRetyeva

Size

...	...	@@ -1,1 +1,0 @@
1		-101.5 KB

Content