Loymax, 2026

Changes for page 3. Campaigns

From version 13.2
edited by Andrej Rylov
on 2026/01/21 04:35
Change comment: Update document after refactoring.
To version 1.1
edited by Vera Retyeva
on 2025/05/14 06:33
Change comment: There is no comment for this version

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1 -Main.Smart_Communications.SMC_Use.WebHome
1 +Main.Usage.Smart_Communications.WebHome
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1 -XWiki.arylov
1 +XWiki.VeraRetyeva
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1 -|(% style="border-color:white; width:942px" %)(((
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4 -A **Campaign **is a communication chain that describes the rules of interaction between Loymax Smart Communications and [[customers>>doc:Main.Smart_Communications.SMC_Use.Customers.All_customers.WebHome||anchor="Profile"]]. A campaign consists of one [[trigger>>doc:Main.Smart_Communications.SMC_Use.Campaigns.Triggers.WebHome]] and one or more [[actions>>doc:Main.Smart_Communications.SMC_Use.Campaigns.Actions.WebHome]]. Campaigns can be linear or non-linear, i.e. contain branches.
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2 +**Campaign **is a communication chain that describes the rules of interaction between the Smart Communications module and [[customer profiles>>doc:Main.Using.Smart_Communications.Customers.All_clients.WebHome||anchor="Profile"]]. A campaign consists of one [[trigger>>doc:.Triggers.WebHome]] and one or more [[actions>>doc:.Actions.WebHome]].
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7 7  (% class="box warningmessage" %)
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9 -The **Campaign **section is available for viewing and editing only for users with the following permission: **Platform user has the permission to view and edit campaigns in Smart Communications module**.
6 +The **Campaign **section is available for viewing and editing only for users with the respective permission: **The MMP user has the permission to view and edit campaigns in Smart Communications module**.
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11 -)))|(% style="border-color:white; width:612px" %){{lightbox image="Happy_birthday.png" width="500"/}}
12 12  
13 -**Campaign example**:
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17 -If a customer has made an order:
18 -
19 -1. Wait for one hour.
20 -1. Send an email.
21 -1. Wait for three days.
22 -1. If the email has not been opened, send a text message to the customer, if the phone number is available.
23 -)))
24 -
25 -There is an option to set rules for a campaign to limit the number of customers that cab be added to a chain. For example, you can allow for customers to re-enter the campaign not earlier than in a year. For more information, refer to a separate [[article>>doc:Main.Smart_Communications.SMC_Use.Campaigns.Campaign_creation.WebHome]].
26 -
27 -It is also possible set up [[attribution rules>>doc:Main.Usage.Smart_Communications.Receipt_attribution.WebHome]] for a campaign to associate receipts with this campaign.
28 -
29 29  The **Campaigns **section displays the list of all campaigns.
30 30  
31 31  |(% style="border-color:#ffffff; text-align:center" %){{lightbox image="Campaign_en.png" width="1000"/}}
32 32  
33 -Overall campaign** metrics** are shown at the top of the section:
13 +Overall campain** metrics** are shown at the top of the section:
34 34  
35 35  * **Number of active campaigns**;
36 -* **Total orders **— number of receipts/orders associated with the campaign;
37 -* **Total value of orders **— amount of receipts/orders associated with the campaign.
16 +* **Total orders **— number of receipts associated with the campaign;
17 +* **Total value of orders **— amount of receipts associated with the campaign.
38 38  
39 39  The following **parameters **are displayed for each campaign:
40 40  
41 41  * **Status** (active/not active/suspended);
42 42  * **Name**;
43 -* **Orders **— number of receipts/orders associated with the campaign;
44 -* **Total value of orders** — total amount of receipts/orders associated with the campaign;
23 +* **Orders **— number of receipts associated with the campaign;
24 +* **Total value of orders** — total amount of receipts associated with the campaign;
45 45  * **Created at **— date of creation;
46 46  * **Updated at** — date of campaign updating;
47 47  
48 -If the **Only active** check box is selected, the list shows only active campaigns. There is also an option to set the number of campaigns to be displayed per page.
49 -To find the desired campaign in the list, use the search bar. You can search by campaign name and by creation date.
28 +By checking the **Only active **box, the list will show only active campaigns. There is also an option to set the number of campaigns to be dispalyed per page.
29 +To find the needed campaign in the list, use the search bar. You can search by campaign name and by creation date.
50 50  
51 51  Clicking on the **campaign name **opens a page for campaign viewing and editing.
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54 54  
55 55  It is possible to perform the following actions with the campaigns:
56 56  
57 -* [[**Create new campaigns**>>doc:Main.Smart_Communications.SMC_Use.Campaigns.Campaign_creation.WebHome]];
37 +* **[[Create new campaigns>>doc:.Campaigns_Creation.WebHome]]**;
58 58  * **Edit**;
59 59  * **Copy**;
60 60  * **Delete**;
61 -* [[**View the campaign statistics**>>doc:Main.Smart_Communications.SMC_Use.Campaigns.Report.WebHome]].
41 +* [[**View the campaign statistics**>>doc:.Campaign_report.WebHome]].
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Created 2025/05/14 06:33
Last edited 2026/01/21 04:38

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