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-A **Campaign **is a communication chain that describes the rules of interaction between Loymax Smart Communications and [[customers>>doc:Main.Smart_Communications.SMC_Use.Customers.All_customers.WebHome||anchor="Profile"]]. A campaign consists of one [[trigger>>doc:.Triggers.WebHome]] and one or more [[actions>>doc:Main.Smart_Communications.SMC_Use.Campaigns.Actions.WebHome]]. Campaigns can be linear or non-linear, i.e. contain branches. |
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+A **Campaign **is a communication chain that describes the rules of interaction between Loymax Smart Communications and [[customers>>doc:Main.Smart_Communications.SMC_Use.Customers.All_customers.WebHome||anchor="Profile"]]. A campaign consists of one [[trigger>>doc:.Triggers.WebHome]] and one or more [[actions>>doc:.Actions.WebHome]]. Campaigns can be linear or non-linear, i.e. contain branches. |
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1. If the email has not been opened, send a text message to the customer, if the phone number is available. |
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-There is an option to set rules for a campaign to limit the number of customers that cab be added to a chain. For example, you can allow for customers to re-enter the campaign not earlier than in a year. For more information, refer to a separate [[article>>doc:Main.Smart_Communications.SMC_Use.Campaigns.Campaign_creation.WebHome]]. |
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+There is an option to set rules for a campaign to limit the number of customers that cab be added to a chain. For example, you can allow for customers to re-enter the campaign not earlier than in a year. For more information, refer to a separate [[article>>doc:.Campaign_creation.WebHome]]. |
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It is also possible set up [[attribution rules>>doc:Main.Usage.Smart_Communications.Receipt_attribution.WebHome]] for a campaign to associate receipts with this campaign. |
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It is possible to perform the following actions with the campaigns: |
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-* [[**Create new campaigns**>>doc:Main.Smart_Communications.SMC_Use.Campaigns.Campaign_creation.WebHome]]; |
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+* [[**Create new campaigns**>>doc:.Campaign_creation.WebHome]]; |
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* **Edit**; |
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* **Copy**; |
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* **Delete**; |