Retail Engine, 2026

Changes for page 3. User Guide

From version 12.1
edited by Vera Retyeva
on 2026/09/07 10:07
Change comment: There is no comment for this version
To version 4.1
edited by Andrej Rylov
on 2026/01/21 04:55
Change comment: Attachment moved from xwiki:Main.Usage.Smart_Communications.WebHome.

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1 -XWiki.VeraRetyeva
1 +XWiki.arylov
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1 1  |(% style="border-color:white" %)(((
2 2  (% class="lead" %)
3 -[[Smart Communications>>doc:Main.Smart_Communications.WebHome]] is a product designed to automate communications with customers.
3 +[[Loymax Smart Communications>>doc:Main.General_information.Smart_Communications.WebHome]] is a product designed to automate communications with customers.
4 4  
5 5  **Smart Communications** module can be connected using a [[special plugin>>url:https://docs.loymax.io/bin/create/Main/Installation_and_configuration/Extra_modules/Plugins_and_adapters/Plugins_list/WebHome?parent=Main.Usage.Smart_Communications.WebHome#03]] that enables **Smart Communications** menu with access to all the tools of the product.
6 6  
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38 38  * [[Creating and editing >>doc:Main.Smart_Communications.SMC_Use.Campaigns.Campaign_creation.WebHome]]campaigns.
39 39  * Adding [[triggers>>doc:Main.Smart_Communications.SMC_Use.Campaigns.Triggers.WebHome]] and [[actions>>doc:Main.Smart_Communications.SMC_Use.Campaigns.Actions.WebHome]] to a campaign.
40 40  * [[Campaign report>>doc:Main.Smart_Communications.SMC_Use.Campaigns.Report.WebHome]] viewing.
41 -* Work with [[abandoned cart>>doc:Main.Smart_Communications.SMC_Use.Campaigns.Abandoned_cart.WebHome]]. [[JS tracker>>doc:Main.Smart_Communications.SMC_integration.JS_tracker.WebHome]].
41 +* Work with [[abandoned cart>>doc:Main.Smart_Communications.SMC_Use.Campaigns.Abandoned_cart.WebHome]]. [[JS tracker>>doc:Main.Smart_Communications.SMC_Integration.JS_tracker.WebHome]].
42 42  * [[Instant campaigns>>doc:Main.Smart_Communications.SMC_Use.Campaigns.Instant_campaigns.WebHome]].
43 43  )))
44 44  |(% style="width:346px" %)(((
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53 53  * [[Messaging calendar>>doc:Main.Smart_Communications.SMC_Use.Mass_messaging.Messaging_calendar.WebHome]], [[report >>doc:Main.Smart_Communications.SMC_Use.Mass_messaging.Mailing_report.WebHome]]and visualization of the mailing volume.
54 54  * [[Quality of contact information>>doc:Main.Smart_Communications.SMC_Use.Mass_messaging.Contact_data_quality.WebHome]].
55 55  * [[A/B testing>>doc:Main.Smart_Communications.SMC_Use.Mass_messaging.A_B_testing.WebHome]] in a mailing.
56 -* [[Synchronization of subscriptions>>doc:Main.Smart_Communications.SMC_Use.Mass_messaging.Subscription_synchronization.WebHome]]  in case of integrated Loyalty and Smart Communications modules.
56 +* [[Synchronization of subscriptions>>doc:Main.Smart_Communications.SMC_Use.Mass_messaging.Subscription_synchronization.WebHome]]  in case of integrated Loymax Loyalty and Smart Communications modules.
57 57  )))
58 58  |(% style="width:346px" %)(((
59 59  (% class="lead" %)
60 -[[Polls>>doc:Main.Smart_Communications.SMC_Use.Surveys.Polls.WebHome]]
60 +[[Polls>>doc:Main.Smart_Communications.SMC_Use.Polls.WebHome]]
61 61  )))|(% style="width:1056px" %)(((
62 -* [[Creating and sending polls>>doc:Main.Smart_Communications.SMC_Use.Surveys.Polls.WebHome]] to customers.
62 +* [[Creating and sending polls>>doc:Main.Smart_Communications.SMC_Use.Polls.WebHome]] to customers.
63 63  * [[Branding>>Branding]] of pages with polls.
64 64  )))
65 65  |(% style="width:346px" %)(((
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74 74  [[Control groups>>doc:Main.Smart_Communications.SMC_Use.Control_groups.WebHome]]
75 75  )))|(% style="width:1056px" %)(((
76 76  * [[Creating >>doc:Main.Smart_Communications.SMC_Use.Control_groups.WebHome]]control groups and use of control groups in [[mass messaging>>doc:Main.Smart_Communications.SMC_Use.Mass_messaging.WebHome]] and [[campaigns>>doc:Main.Smart_Communications.SMC_Use.Campaigns.WebHome]].
77 -* Evaluation how the communication affects customer behavior in a segment using control groups via [[mailing reports>>doc:Main.Smart_Communications.SMC_Use.Mass_messaging.Mailing_report.WebHome]] and [[campaign reports>>doc:Main.Smart_Communications.SMC_Use.Campaigns.Report.WebHome]].
77 +* Evaluation how the communication affects customer behaviour in a segment using control groups via [[mailing reports>>doc:Main.Smart_Communications.SMC_Use.Mass_messaging.Mailing_report.WebHome]] and [[campaign reports>>doc:Main.Smart_Communications.SMC_Use.Campaigns.Report.WebHome]].
78 78  )))
79 79  |(% style="width:346px" %)(((
80 80  (% class="lead" %)
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87 87  * Managing System access for [[users>>doc:Main.Smart_Communications.SMC_Use.Settings_SC.Users.WebHome]] that are granted permissions to work with Smart Communications.
88 88  * Creating and editing [[mailing categories>>doc:Main.Smart_Communications.SMC_Use.Settings_SC.Mailing_categories.WebHome]] when sending [[mass messages>>doc:Main.Smart_Communications.SMC_Use.Mass_messaging.WebHome]] to customers.
89 89  * Creating [[global control groups>>doc:Main.Smart_Communications.SMC_Use.Settings_SC.Global_control_group.WebHome]] to assess efficiency of communication campaigns and optimize the marketing and communication strategy.
90 -* [[Work with containers>>doc:Main.Smart_Communications.SMC_integration.JS_tracker.WebHome||anchor="HWorkwithcontainers"]]. i.e. individual product lists of customers.
90 +* [[Work with containers>>doc:Main.Smart_Communications.SMC_Integration.JS_tracker.WebHome||anchor="HWorkwithcontainers"]]. i.e. individual product lists of customers.
91 91  * Identification of product catalogs. Information of how to create [[classifiers >>doc:Main.Smart_Communications.SMC_Use.Settings_SC.Classifiers.WebHome]] and apply them in the [[Segment builder>>doc:Main.Smart_Communications.SMC_Use.Customers.User_segments.Segment_builder.WebHome]].
92 92  * Tracking [[sources of events >>doc:Main.Smart_Communications.SMC_Use.Settings_SC.Event_sources.WebHome]] and using them in the [[Segment builder>>doc:Main.Smart_Communications.SMC_Use.Customers.User_segments.Segment_builder.WebHome]].
93 93  * [[Actions log >>doc:Main.Smart_Communications.SMC_Use.Settings_SC.History.WebHome]]that allows to tracks user actions in the Platform.
94 -* Customizing [[design >>doc:.Settings_SC.Design.WebHome]]for polls and unsubscribe pages.
94 +* Customising [[design >>doc:.Settings_SC.Design.WebHome]]for polls and unsubscribe pages.
95 95  )))
96 96  )))
97 97  
98 98  (% class="box" %)
99 99  (((
100 -**Information about integration of Retail Engine Smart Communications can be found in separate sections:**
100 +**Information about integration of Loymax Smart Communications can be found in separate sections:**
101 101  
102 -* [[Integration>>doc:Main.Smart_Communications.SMC_integration.WebHome]] of Smart Communications
103 -* Smart Communications [[REST API>>doc:Main.Smart_Communications.SMC_integration.Data_exchange.SmC_API.WebHome]]
102 +* [[Integration>>doc:Main.Smart_Communications.SMC_Integration.WebHome]] of Smart Communications
103 +* Smart Communications [[REST API>>doc:Main.Smart_Communications.SMC_Integration.Data_exchange.SmC_API.WebHome]]
104 104  )))
105 105  
106 106  
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133 133  (((
134 134  **Read also:**
135 135  
136 -* [[General information about Smart Communications >>doc:Main.Smart_Communications.WebHome]]
137 -* [[Basic concepts and features of Smart Communications>>doc:Main.Smart_Communications.Basic_concepts_SMC.WebHome]]
138 -* [[Plugin that enables Smart Communications>>doc:Main.Installation_and_configuration.Extra_modules.Plugins_and_adapters.Plugins_list.WebHome||anchor="Smart Communications"]]
136 +* [[General information about Loymax Smart Communications >>doc:Main.General_information.Smart_Communications.WebHome]]
137 +* [[Basic concepts and features of Smart Communications>>doc:Main.General_information.Smart_Communications.Basic_concepts_SMC.WebHome]]
138 +* [[Plugin that enables Loymax Smart Communications>>doc:Main.Installation_and_configuration.Extra_modules.Plugins_and_adapters.Plugins_list.WebHome||anchor="Smart Communications"]]
139 139  * [[Frequently asked questions>>doc:Main.Frequently_asked_questions.SmartCom_FAQ.WebHome]] related to Smart Communications
140 140  )))
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Created 2026/01/21 04:22
Last edited 2026/09/08 03:35

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