Changes for page 1. Basic concepts and features of Smart Communications

Summary

• Page properties (3 modified, 0 added, 0 removed)
• Attachments (0 modified, 1 added, 0 removed)
  • Customer_quality.png

Details

Page properties

Title

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1		-Basic concepts and features of the Smart Communications module
	1	+Basic concepts and features of Smart Communications module

Parent

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1		-Sandbox.WebHome
	1	+Main.General_information.Smart_Communications.WebHome

Content

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135	135
136	136	As part of this campaign, all customers who fall within the **Regular Customers** segment will receive an SMS message 24 hours before Black Friday.
137	137
138		-|(% style="border-color:#ffffff; text-align:center" %)[[image:Campaign_en.png]]
	138	+|(% style="border-color:#ffffff; text-align:center" %){{lightbox image="Campaign_en.png" width="800"/}}
139	139	)))
140	140
141	141	== Analytics ==
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143	143	The Smart Communications module provides the ability to monitor and analyze processes. The data obtained is used to generate reports and make further decisions regarding the customer management.
144	144
145	145	(% class="wikigeneratedid" id="H41243E43743C43E43643D43E44144243843F43E44043043143E44243544143043D43043B43844243843A43E439:" %)
146		-**Analytics work options:**
	146	+**Analytical capabilities:**
147	147
148	148	* Standard reports on the customer base;
149	149	* Summary reports for each communication channel, trigger chain summary report;
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162	162	Sample report **Quality of customer base**:
163	163
164	164	|(% style="border-color:#ffffff; text-align:center" %)
165		-(% class="box" %)[[image:attach:Analitics.png]]
	165	+(% class="box" %)[[image:Customer_quality.png]]
166	166	)))
167	167
168	168	=== ===

Customer_quality.png

Author

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	1	+XWiki.VeraRetyeva

Size

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	1	+19.8 KB

Content