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))) |
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(% class="wikigeneratedid" %) |
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-For instructions on creating a target audience, see the [[article>>doc:Main.Smart_Communications.SMC_Use.Customers.Target_audiences.WebHome]]. |
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+For instructions on creating a target audience, see the [[article>>doc:Main.Usage.Smart_Communications.Customers.Target_audiences.WebHome]]. |
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== Mass messaging == |
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* Automated communication sequences and manual mass campaigns. |
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* Visual campaign builder. |
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* Unlimited sequence length, conditions, and branching. |
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-* Over 20 types of configurable [[triggers>>doc:Main.Smart_Communications.SMC_Use.Campaigns.Triggers.WebHome]], including custom customer and system-wide external events, abandoned carts, and other on-site activities. |
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+* Over 20 types of configurable [[triggers>>doc:Main.Usage.Smart_Communications.Campaigns.Triggers.WebHome]], including custom customer and system-wide external events, abandoned carts, and other on-site activities. |
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* Control over customer re-entry criteria into communication sequences. |
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* Visual message editor. |
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* Message preview across device sizes: desktop, tablet, mobile. |
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* Email templates. |
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* Template import. |
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* Rapid message assembly from prebuilt blocks. |
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-* Advanced [[template engine>>doc:Main.Smart_Communications.SMC_Use.Mass_messaging.Template_engine.WebHome]] with support for conditions and loops. |
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+* Advanced [[template engine>>doc:Main.Usage.Smart_Communications.Mass_messaging.Template_engine.WebHome]] with support for conditions and loops. |
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* Variables: insertion of any customer profile attribute or related object data (receipts, events) into messages. |
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* Recipient unsubscribe mechanism. |
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* Personalization based on website behavior (viewed categories, viewed products, abandoned carts). |
