Changes for page Product recommendations for personalized mailings and website
From version 7.1
edited by Andrej Rylov
on 2025/10/22 11:12
on 2025/10/22 11:12
Change comment:
Upload new image "Recom_02.png", version 1.2
To version 9.1
edited by Andrej Rylov
on 2025/10/22 11:31
on 2025/10/22 11:31
Change comment:
There is no comment for this version
Summary
-
Page properties (1 modified, 0 added, 0 removed)
Details
- Page properties
-
- Content
-
... ... @@ -5,7 +5,7 @@ 5 5 {{toc depth="3" start="2"/}} 6 6 ))) 7 7 8 -=== **General Information** ===8 +=== **General information** === 9 9 10 10 **Product recommendations** are a tool for creating effective customer communications via email campaigns, as well as widgets on the website and in the Mobile Application. 11 11 ... ... @@ -38,7 +38,7 @@ 38 38 * The Product Recommendations module is an optional, separately licensed feature available on a paid basis. 39 39 ))) 40 40 41 -=== **Interaction of Loymax InfrastructureComponents forGeneratingProductRecommendations** ===41 +=== **Interaction of Loymax infrastructure components for generating product recommendations** === 42 42 43 43 Data sources for receipts, customers, and products from the product catalog used to generate product recommendations include the **DWH BI** data warehouse and/or the **ClickHouse SmartCom** database management system. This data is transferred to the **Loymax AI** module, where it is processed and product recommendations are calculated using ML algorithms. The resulting recommendations are then delivered via API to **data marts**. The **API-proxy server** validates incoming requests and formats responses for Smart Communications. **Smart Communications** retrieves responses from the **API-proxy server**, enriches them with data (images, product names, links, prices, etc.), inserts them into predefined templates, and sends mass messagings containing the generated product recommendations to customers. 44 44 ... ... @@ -104,9 +104,9 @@ 104 104 1. Mobile Application, 105 105 1. Personal Account. 106 106 107 -=== **{{id name="01"/}} “Popular Products” Algorithm** ===107 +=== **{{id name="01"/}}**Popular Products** algorithm** === 108 108 109 -==== 1. Description of the **Popular Products** Algorithm ====109 +==== 1. Description of the Popular Products algorithm ==== 110 110 111 111 The **Popular Products** algorithm calculates a ranking across the [[entire*>>doc:||anchor="Star"]] product list. It recommends the top-N most popular products from each category based on each product’s position in the overall ranking. 112 112 This approach recommends a broader range of products (i.e., several items from different categories), which is preferable for achieving business goals. ... ... @@ -113,10 +113,8 @@ 113 113 Product rankings are calculated based on total units sold across all customer purchases—i.e., the most purchased items. 114 114 **All purchases** include both online and offline transactions processed through Loymax. 115 115 116 -==== 2. Use Cases for the**Popular Products** Algorithm inPersonalizedCampaigns ====116 +==== 2. Use cases for the Popular Products algorithm in personalized campaigns ==== 117 117 118 -**Email Campaigns:** 119 - 120 120 (% class="table-bordered" style="width:1218px" %) 121 121 (% class="info" %)|(% style="text-align:center; width:399px" %)**Campaign**|(% style="text-align:center; width:370px" %)**Trigger**|(% style="text-align:center; width:446px" %)**Use Case** 122 122 |(% style="width:399px" %)[[**Abandoned View**>>doc:Main.Usage.Smart_Communications.Campaign_list.Triggers.WebHome||anchor="H41144043E44843543D43D44B43943F44043E44143C43E442440"]]|(% style="width:370px" %)Product viewed but not purchased|(% style="width:446px" %)((( ... ... @@ -135,7 +135,7 @@ 135 135 After a defined time interval (t), send a reminder email about the abandoned cart along with the most popular products. 136 136 ))) 137 137 138 -(% style="color:inherit; font-family:Montserrat,sans-serif; font-size:20px; font-weight:600" %)3. Examples of Using the (% style="color:inherit; font-family:Montserrat,sans-serif; font-size:20px" %)**Popular Products**(% style="color:inherit; font-family:Montserrat,sans-serif; font-size:20px; font-weight:600" %)Algorithm forWebsitePersonalization136 +==== (% style="color:inherit; font-family:Montserrat,sans-serif; font-size:20px; font-weight:600" %)3. Examples of using the (% style="color:inherit; font-family:Montserrat,sans-serif; font-size:20px" %)Popular Products(% style="color:inherit; font-family:Montserrat,sans-serif; font-size:20px; font-weight:600" %) algorithm for website personalization(%%) ==== 139 139 140 140 (% class="table-bordered" style="width:1218px" %) 141 141 (% class="info" %)|(% style="text-align:center; width:399px" %)**Campaign**|(% style="text-align:center; width:370px" %)**Trigger**|(% style="text-align:center; width:446px" %)**Use Case** ... ... @@ -146,15 +146,15 @@ 146 146 |(% style="width:399px" %)[[**Current Category Page View**>>doc:Main.Usage.Smart_Communications.Campaign_list.Triggers.WebHome||anchor="H41A43B43843543D44243F43E44143C43E44244043543B43F44043E43444343A44243E43244344E43A43044243543343E44043844EA043D430441430439442435"]]|(% style="width:370px" %)Category view|(% style="width:446px" %)**Popular Products** section. 147 147 Customer is browsing a category. The most popular products are displayed. 148 148 149 -==== 4. General Concept of the**Popular Products** Algorithm ====147 +==== 4. General concept of the Popular Products algorithm ==== 150 150 151 151 **Example**: Generating recommendations by selecting the top 1 most popular product from each category. 152 152 153 153 |(% style="border-color:#ffffff; text-align:center" %)[[image:attach:Recommendations_01.png]] 154 154 155 -=== **{{id name="02"/}} “Popular Products in Category”Algorithm** ===153 +=== **{{id name="02"/}}Popular Products in Category algorithm** === 156 156 157 -==== 1. Description of the **Popular Products in Category** Algorithm ====155 +==== 1. Description of the Popular Products in Category algorithm ==== 158 158 159 159 The **Popular Products in Category** algorithm calculates a popularity ranking among products within each specific category. 160 160 ... ... @@ -163,20 +163,18 @@ 163 163 Product rankings are calculated based on total units sold across all customer purchases—i.e., the most purchased items. 164 164 **All purchases** include both online and offline transactions processed through Loymax. 165 165 166 -==== 2. Use Cases for the**Popular Products in Category** Algorithm inPersonalizedCampaigns ====164 +==== 2. Use cases for the Popular Products in Category algorithm in personalized campaigns ==== 167 167 168 168 Recommended products are selected based on the customer’s previously viewed/ordered/purchased items and the category (i.e., category ID) to which those items belong. 169 169 170 170 The category/classifier level assigned to a product can be either the lowest or a higher level in the hierarchy. 171 171 172 -**Email Campaigns:** 173 - 174 174 (% class="table-bordered" style="width:1218px" %) 175 175 (% class="info" %)|(% style="text-align:center; width:399px" %)**Campaign**|(% style="text-align:center; width:370px" %)**Trigger**|(% style="text-align:center; width:446px" %)**Use Case** 176 176 |(% style="width:399px" %)[[**Abandoned View**>>doc:Main.Usage.Smart_Communications.Campaign_list.Triggers.WebHome||anchor="H41144043E44843543D43D44B43943F44043E44143C43E442440"]]|(% style="width:370px" %)Product viewed but not purchased|(% style="width:446px" %)Send an email after X days recommending the most popular products in the same category. 177 177 |(% style="width:399px" %)[[**Abandoned Cart**>>doc:Main.Usage.Smart_Communications.Campaign_list.Triggers.WebHome||anchor="H41144043E44843543D43D43044F43A43E44043743843D430"]]|(% style="width:370px" %)Product added to cart but not purchased|(% style="width:446px" %)Send an email after X days recommending the most popular products in the same category. 178 178 179 -==== 3. Use Cases for the**Popular Products in Category** Algorithm inWebsitePersonalization ====175 +==== 3. Use cases for the Popular Products in Category algorithm in website personalization ==== 180 180 181 181 Recommended products are selected based on the customer’s on-site behavior (event tracking) and the category (i.e., category ID) of the viewed product. The classifier level (i.e., category) can be configured—it may be the lowest level or a higher-level category. 182 182 ... ... @@ -185,7 +185,7 @@ 185 185 |(% style="width:399px" %)[[**Current Product Page View**>>doc:Main.Usage.Smart_Communications.Campaign_list.Triggers.WebHome||anchor="H41A43B43843543D44243F43E44143C43E44244043543B43F44043E43444343A442A043D430441430439442435"]]|(% style="width:369px" %)Product view|(% style="width:447px" %)**Compared With This Product** section. 186 186 Recommend popular products from the same category based on the currently viewed item. 187 187 188 -==== 4. General Concept of theAlgorithm ====184 +==== 4. General concept of the algorithm ==== 189 189 190 190 Product rankings are calculated at each classifier level (**Group ID**, **Subgroup ID**, **Category ID**) across all products belonging to that hierarchical level—i.e., all items in the group/subgroup/category—regardless of deeper nesting. 191 191 ... ... @@ -195,24 +195,22 @@ 195 195 196 196 |(% style="border-color:#ffffff; text-align:center" %)[[image:attach:Recom_02.png]] 197 197 198 -=== **{{id name="03"/}} “Similar Products”Algorithm** ===194 +=== **{{id name="03"/}}Similar Products algorithm** === 199 199 200 -==== 1. Description of the **Similar Products** Algorithm ====196 +==== 1. Description of the Similar Products algorithm ==== 201 201 202 202 The **Similar Products** algorithm recommends alternative [[products*>>doc:||anchor="Star"]] that are the most similar to the viewed/ordered/purchased item. 203 203 204 204 It recommends N products that have similar attributes to the viewed/ordered/purchased product. 205 205 206 -==== 2. Use Cases for the**Similar Products** Algorithm inPersonalizedCampaigns ====202 +==== 2. Use cases for the Similar Products algorithm in personalized campaigns ==== 207 207 208 -**Email Campaigns:** 209 - 210 210 (% class="table-bordered" style="width:1218px" %) 211 211 (% class="info" %)|(% style="text-align:center; width:399px" %)**Campaign**|(% style="text-align:center; width:370px" %)**Trigger**|(% style="text-align:center; width:446px" %)**Use Case** 212 212 |(% style="width:399px" %)[[**Abandoned View**>>doc:Main.Usage.Smart_Communications.Campaign_list.Triggers.WebHome||anchor="H41144043E44843543D43D44B43943F44043E44143C43E442440"]]|(% style="width:370px" %)Product viewed but not ordered|(% style="width:446px" %)Send an email after X days with alternative products similar to those viewed by the customer. 213 213 |(% style="width:399px" %)[[**Abandoned Cart**>>doc:Main.Usage.Smart_Communications.Campaign_list.Triggers.WebHome||anchor="H41144043E44843543D43D43044F43A43E44043743843D430"]]|(% style="width:370px" %)Product added to cart but not purchased|(% style="width:446px" %)Send an email after X days with alternative products similar to those viewed by the customer. 214 214 215 -==== 3. Use Cases for the**Similar Products** Algorithm inWebsitePersonalization ====209 +==== 3. Use cases for the Similar Products algorithm in website personalization ==== 216 216 217 217 (% class="table-bordered" style="width:1218px" %) 218 218 (% class="info" %)|(% style="text-align:center; width:399px" %)**Campaign**|(% style="text-align:center; width:369px" %)**Trigger**|(% style="text-align:center; width:447px" %)**Use Case** ... ... @@ -219,7 +219,7 @@ 219 219 |(% style="width:399px" %)[[**Current Product Page View**>>doc:Main.Usage.Smart_Communications.Campaign_list.Triggers.WebHome||anchor="H41A43B43843543D44243F43E44143C43E44244043543B43F44043E43444343A442A043D430441430439442435"]]|(% style="width:369px" %)Product view|(% style="width:447px" %)**You Might Like** section. 220 220 Recommend alternative products similar to the one currently viewed by the customer. 221 221 222 -==== 4. General Concept of theAlgorithm ====216 +==== 4. General concept of the algorithm ==== 223 223 224 224 |(% style="border-color:white; width:368px" %)[[image:attach:ARL_rules_example.gif]]|(% style="border-color:white; width:1070px" %)((( 225 225 For each product, a neural network generates an N-dimensional vector representation (embedding) based on product descriptions, attributes, purchase/view statistics/content. ... ... @@ -231,16 +231,14 @@ 231 231 Similar products are selected based on minimal cosine distance between vectors—i.e., those sharing the most similar combination of product attributes. 232 232 ))) 233 233 234 -=== **{{id name="04"/}} “Bought Together”Algorithm** ===228 +=== **{{id name="04"/}}Bought Together algorithm** === 235 235 236 -==== 1. Description of the **Bought Together** Algorithm ====230 +==== 1. Description of the Bought Together algorithm ==== 237 237 238 238 The **Bought Together** algorithm recommends products that most frequently appear in the same transaction as the viewed/ordered/purchased items. 239 239 240 -==== 2. Use Cases for the**Bought Together** Algorithm inPersonalizedCampaigns ====234 +==== 2. Use cases for the Bought Together algorithm in personalized campaigns ==== 241 241 242 -**Email Campaigns:** 243 - 244 244 (% class="table-bordered" style="width:1218px" %) 245 245 (% class="info" %)|(% style="text-align:center; width:399px" %)**Campaign**|(% style="text-align:center; width:370px" %)**Trigger**|(% style="text-align:center; width:446px" %)**Use Case** 246 246 |(% style="width:399px" %)[[**Abandoned View**>>doc:Main.Usage.Smart_Communications.Campaign_list.Triggers.WebHome||anchor="H41144043E44843543D43D44B43943F44043E44143C43E442440"]]|(% style="width:370px" %)Product viewed but not ordered|(% style="width:446px" %)Send an email after X days with products most frequently bought together with the item viewed by the customer. ... ... @@ -247,7 +247,7 @@ 247 247 |(% style="width:399px" %)[[**Abandoned Cart**>>doc:Main.Usage.Smart_Communications.Campaign_list.Triggers.WebHome||anchor="H41144043E44843543D43D43044F43A43E44043743843D430"]]|(% style="width:370px" %)Product added to cart but not purchased|(% style="width:446px" %)Send an email after X days with products most frequently bought together with the items in the customer’s cart. 248 248 |(% style="width:399px" %)[[**Thank You for Your Purchase!**>>doc:Main.Usage.Smart_Communications.Campaign_list.Triggers.WebHome||anchor="H42143443543B43043D43743043A430437"]]|(% style="width:370px" %)Customer made a purchase|(% style="width:446px" %)Send an email after X days with products most frequently bought together with the items in the customer’s order. 249 249 250 -==== 3. Use Cases for the**Bought Together** Algorithm inWebsitePersonalization ====242 +==== 3. Use cases for the Bought Together algorithm in website personalization ==== 251 251 252 252 (% class="table-bordered" style="width:1218px" %) 253 253 (% class="info" %)|(% style="text-align:center; width:399px" %)**Campaign**|(% style="text-align:center; width:369px" %)**Trigger**|(% style="text-align:center; width:447px" %)**Use Case** ... ... @@ -256,7 +256,7 @@ 256 256 |(% style="width:399px" %)[[**Product Added to Cart**>>doc:Main.Usage.Smart_Communications.Campaign_list.Triggers.WebHome||anchor="H41443E43143043243B43543D44243E43243044043243A43E43D44243543943D435440"]]|(% style="width:369px" %)Product added to cart|(% style="width:447px" %)**Frequently Bought Together** section. 257 257 Recommend complementary products. 258 258 259 -==== 4. General Concept of the**Bought Together** Algorithm ====251 +==== 4. General concept of the Bought Together algorithm ==== 260 260 261 261 This algorithm incorporates a series of models and techniques based on the **[[Association Rule Learning>>https://en.wikipedia.org/wiki/Association_rule_learning]]** methodology. 262 262 ... ... @@ -291,9 +291,9 @@ 291 291 * Pears to a customer who purchased Brie cheese (Rule 3). 292 292 ))) 293 293 294 -=== **{{id name="05"/}} “Personalized Product Recommendations”Algorithm** ===286 +=== **{{id name="05"/}}Personalized Product Recommendations algorithm** === 295 295 296 -==== 1. Description of the **Personalized Product Recommendations** Algorithm ====288 +==== 1. Description of the Personalized Product Recommendations algorithm ==== 297 297 298 298 (% class="wikigeneratedid" id="H" %) 299 299 The **Personalized Product Recommendations** algorithm generates product suggestions based on an individual customer’s behavior (Customer ID) and the behavior of similar customers. ... ... @@ -302,10 +302,8 @@ 302 302 (% class="wikigeneratedid" %) 303 303 To predict optimal customer preferences, the machine learning model uses data on customer behavior and purchase history, online activity, customer profiles and attributes, product attributes and statistics, and other parameters. 304 304 305 -==== 2. Use Cases for the**Personalized Product Recommendations** Algorithm inPersonalizedCampaigns ====297 +==== 2. Use cases for the Personalized Product Recommendations algorithm in personalized campaigns ==== 306 306 307 -**Email Campaigns:** 308 - 309 309 (% class="table-bordered" style="width:1218px" %) 310 310 (% class="info" %)|(% style="text-align:center; width:399px" %)**Campaign**|(% style="text-align:center; width:370px" %)**Trigger**|(% style="text-align:center; width:446px" %)**Use Case** 311 311 |(% style="width:399px" %)((( ... ... @@ -318,7 +318,7 @@ 318 318 |(% style="width:399px" %)**Declining Purchase Amount**|(% style="width:370px" %)Customer’s purchase amount decreased by X% over a period|(% style="width:446px" %)If purchase amount drops by X%, send an email with personalized product recommendations. 319 319 |(% style="width:399px" %)[[**Declining Website Visits**>>doc:Main.Usage.Smart_Communications.Campaign_list.Triggers.WebHome||anchor="H41F44043E44843B43E43443D43543944143F43E44143B43543443D43543343E43F43E44143544943543D43844F441430439442430"]]|(% style="width:370px" %)Customer hasn’t visited the site|(% style="width:446px" %)Send an email if the customer hasn’t visited the site in X days. 320 320 321 -==== 3. Use Cases for the**Personalized Product Recommendations** Algorithm inWebsitePersonalization ====311 +==== 3. Use cases for the Personalized Product Recommendations algorithm in website personalization ==== 322 322 323 323 (% class="table-bordered" style="width:1227px" %) 324 324 (% class="info" %)|(% style="text-align:center; width:399px" %)**Campaign**|(% style="text-align:center; width:369px" %)**Trigger**|(% style="text-align:center; width:452px" %)**Use Case** ... ... @@ -327,7 +327,7 @@ 327 327 |(% style="width:399px" %)[[**Website Login**>>doc:Main.Usage.Smart_Communications.Campaign_list.Triggers.WebHome||anchor="H41A43B43843543D44243F43E44143544243843B441430439442"]]|(% style="width:369px" %)Authorized customer login|(% style="width:452px" %)**You Might Like** or **Just for You** section. 328 328 Recommendations related to the viewed product. 329 329 330 -==== 4. General Concept of the**Personalized Product Recommendations** Algorithm ====320 +==== 4. General concept of the Personalized Product Recommendations algorithm ==== 331 331 332 332 The **Personalized Product Recommendations** algorithm is an ensemble of multiple models and algorithms. Its foundation is the [[Collaborative Filtering>>https://en.wikipedia.org/wiki/Collaborative_filtering]] technique. 333 333 Using this method within an ensemble of models—alongside other algorithms—produces more relevant product recommendations for each customer.