Latest News

The article Contacts was updated

Updated the description of Viber statuses that can be displayed in the Customer Profile in the Messengers section. View the article.

New articles on BI analytical reports were published

• Description of the Distribution block in analytical reports in MS Excel + release description of the Mailing list block;

• Description of the improvement of the new version of analytical reports in Power BI Mailing lists;

• Description of the improvement of the new version of analytical reports in Power BI Segmentation.

The article Life Cycle of the Offer was updated

The article was supplemented with paragraph 5 — the information about the suspension of the action. View the article.

Updated articles about Action Bonuses and Discount

A clarification has been added on which types of calculation can be redefined using calculation parameters (the amount of bonuses/discount and the method of calculation).

View the Bonuses article

View the Discount article

The article User Rights was updated

For pre-configured roles Senior Marketer and Lead Marketer since version 2022.2, the right to view data from the magnetic stripe of the card is not available (stripnumbrowse). View the article.

The article Purchase Management was updated

The information about displaying the zero discount and the ability to view the data of the triggered offer was added. View the article.

The article Creating a Counter was updated 

The note added to the section Creating a counter has been corrected. Parameter Product works only with the action Iteration and the filter Restriction on the product (with a counter) in a nested event Iteration processing. View the article.

The article Global Control Group was published

The new functionality of the Smart Communications module — Global Control Group (GCG) is described. It is configured at the Partner level as a whole, and not as part of a mailing list or campaign, like a regular control group. View the article.

The article Refusal to Participate in the Loyalty Program through the Mobile Application was updated

The article describing the exit from the Loyalty Program through the Mobile App was updated. Now the ability to log out of the LP is available not only for the iOS App, but also for Android. The Delete Profile button and the steps to delete the client profile are the same for both platforms. View the article.

The article Dividing into Sets was updated

A note has been added that the division into sets for a cash request is based on the amount of the product after deducting discounts and adjusting the amount by position (i.e. by the actual amount). View article.

Configuring authorization in the MMP using the LDAP protocol

The information on how to connect multiple Active Directories in the authorization settings in the MMP using the LDAP protocol (see section 3 Setting configurations) was added, an example was added. View article.

In the article with MMP configurations, a format was added for the  LdapFullPath parameter, which specifies the path to the folder with users in Active Directory (AD). See the article.

Updated information with requirements for connecting to an OLAP cube from Microsoft Excel

A correction has been made for the current version of Windows for working with cubes. It is recommended to use Windows 10 and above. View the article.

The article Creating and Loading Customer Attributes was updated

• A field The serial number and its  description were added . View the article.
• The article has also been updated with the description of the API method that creates the attribute (added model Common attribute).

Regulation of the number of products in promotional materials with the type of offer Personal Products

• In the article on creating promotional materials, a note has been added that for the type of offer Personal Products it is recommended to add no more than 100 products to the product group. View article.
• Since version 2023.1, an MMP configuration parameter has been added, which determines the maximum number of products in promotional materials with the type of offer Personal products. The default value: 100. View the article describing the configuration.

Cancellation of incomplete registration

Since version 2022.2, the Call Center has added the functionality to cancel the client's registration that was started but not completed.

• View the article Canceling an incomplete registration.
• View the description of the API method for canceling the client registration started through the Call Center.

A note to the article Creating an SMPP Gateway was added

To send messages correctly via Unibell, you must specify the value false in the SubmitUserMessageReference parameter (see the table Optional parameters).

The ability to receive more detailed information on all triggered limits was added

• In the article Accessibility of meta-variables by context , a description of new variables has been added to the section Limits . View article.
• The Phone field has been added for the $Person variable. View the article.
• The fields Uid and Code have been added to the $Merchant variable. View the article.
• The $Device  variable and its description have been added. View the article.

The article Coupons has been updated

The article is expanded with a more detailed description of each type of coupons, as well as a comparative table of their characteristics. View the article.

The article Coupon mask was updated

The symbols that can be used in the coupon mask are listed. View article.

The article The use of Recommendation Systems for the Formation of Personalized offers has been published

The article describes the principle of operation of the recommendation system and the process of its integration with Loymax Loyalty. View the article.