Changes for page Retail Engine CRM
From version 10.1
edited by Anastasia Zanina
on 2026/09/08 08:58
on 2026/09/08 08:58
Change comment:
Renamed back-links.
To version 12.1
edited by Mariia Safronova
on 2026/09/09 09:31
on 2026/09/09 09:31
Change comment:
There is no comment for this version
Summary
-
Page properties (2 modified, 0 added, 0 removed)
Details
- Page properties
-
- Author
-
... ... @@ -1,1 +1,1 @@ 1 -XWiki. zanina1 +XWiki.safronovams - Content
-
... ... @@ -21,9 +21,9 @@ 21 21 * **Audit **- information about customer’s actions in the Personal Account (change of personal details, contacts, subscriptions, activity in social networks, friends' invitation). 22 22 * **Support service **– history of the [[message exchange>>doc:Main.Using.Feedback.WebHome]] between customer and the Call Center operators. 23 23 * **Promotional content **– offers [[configured in Retail Engine Platform>>doc:Main.Using.MMP.Communications.Promotion_materials.WebHome]] and displayed to customers in their Personal Account (on the website, in the Mobile App). 24 -* **Favorite Products** – [[personal products>>doc:Main.General_information. Loymax_Loyalty.Offers.Individual_offers_in_LP.Favorite_goods_offer.WebHome]] for the purchase of which customers can receive higher preferences.24 +* **Favorite Products** – [[personal products>>doc:Main.General_information.Retailengine_Loyalty.Offers.Individual_offers_in_LP.Favorite_goods_offer.WebHome]] for the purchase of which customers can receive higher preferences. 25 25 * **Coupons **– [[coupons>>doc:Main.Usage.MMP.Marketing.Coupons.WebHome]] issued to customers as part of promotional offers and redeemed upon purchases. 26 -* **Statuses **– current level of the customer in the [[status systems>>doc:Main.General_information. Loymax_Loyalty.Status_system.WebHome]] used.26 +* **Statuses **– current level of the customer in the [[status systems>>doc:Main.General_information.Retailengine_Loyalty.Status_system.WebHome]] used. 27 27 28 28 **Some of this information is stored in the [[customer attributes>>path:/xwiki/bin/get/Main/General_information/CRM/?sheet=CKEditor.ResourceDispatcher&outputSyntax=plain&language=ru&type=doc&reference=.Client_attributes.WebHome&typed=true]]. Interaction with customers through the Loyalty Program is carried out based on the values of such attributes.** 29 29