Wiki source code of 1. General information
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| 1 | |(% style="border-color:white; width:311px" %)[[image:attach:7b47a0e5-0261-4cc2-98f8-e792f6ed3e04.PNG||alt="7b47a0e5-0261-4cc2-98f8-e792f6ed3e04.png" height="89" width="250"]]|(% class="lead" style="border-color:white; text-align:center; width:844px" %)Loymax System history began in 2011 with the idea of implementing a comprehensive coalition Loyalty Program (LP), uniting major retail chains from various business sectors.|(% class="lead" rowspan="2" style="border-color:white; text-align:center; vertical-align:middle; white-space:nowrap; width:649px" %)[[image:attach:percent.png]] | ||
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| 3 | The major objective of the development team was **to create a universal platform for implementing the LP in any business sector**, whether it is a network of coffee shops, gas stations, pharmacies, DIY, FMCG or any other, considering the unique aspects of each. | ||
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| 5 | The first LP based on the Loymax platform was launched in October 2012. Representatives of 12 market-leading retail chains from various business sectors participated in a coalition LP for the pilot project. | ||
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| 7 | Currently, the company has more than 40 Partners. More than half of the Partners represent the consumer goods segment of the market, while others are involved in banking services, sports goods, fashion, pharmacy, and food industry services. Over 400 marketing campaign mechanics are implemented on the basis of Loymax System, more than 40 pre-configured analytical reports are generated, integration with 11 types of cash register software and with all popular social networks and instant messengers is implemented. | ||
| 8 | ))) | ||
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| 12 | = Would you like to automate your loyalty program? = | ||
| 13 | |||
| 14 | ====== Read the information provided in our encyclopedia: ====== | ||
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| 20 | == [[Integration>>doc:Main.Integration.WebHome]] == | ||
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| 23 | * How to integrate cash register with Loymax System? | ||
| 24 | * How to integrate online store and other customer services? | ||
| 25 | * How to upload a product catalog? | ||
| 26 | * How to upload offers? | ||
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| 30 | == [[Installation and configuring>>doc:Main.Installation_and_configuration.WebHome]] == | ||
| 31 | ))) | ||
| 32 | |||
| 33 | * How to install and configure the System? | ||
| 34 | * How to create and configure a Personal Account? | ||
| 35 | * How to build a Mobile App? | ||
| 36 | * How to configure interaction with social networks? | ||
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| 40 | == [[Usage>>doc:Main.Usage.WebHome]] == | ||
| 41 | ))) | ||
| 42 | |||
| 43 | * What is the MMP and how to work with it? | ||
| 44 | * Why do we need a Personal Account and Mobile App? | ||
| 45 | * How to communicate with customers and how does the Technical Support work? | ||
| 46 | * How to use social networks, digital and gift certificates? | ||
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| 51 | = = | ||
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| 56 | = Loymax System modules = | ||
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| 60 | ((( | ||
| 61 | [[image:attach:circle1.png||data-xwiki-image-style-alignment="start"]] | ||
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| 69 | )))|(% colspan="2" rowspan="1" style="border-color:#ffffff; width:35%" %)((( | ||
| 70 | (% class="box infomessage" %) | ||
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| 72 | === [[Loymax Loyalty>>doc:Loymax.Loymax Information Portal.General_information.Loymax_Loyalty.WebHome]] === | ||
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| 74 | Processing discounts and bonus points, managing offers and marketing campaigns | ||
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| 77 | (% class="box infomessage" %) | ||
| 78 | ((( | ||
| 79 | === [[Loymax CRM + Call Center>>doc:Loymax.Loymax Information Portal.General_information.CRM.WebHome]] === | ||
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| 81 | Unified Customer base for segmentation, hotline service for LP Members, Personal Account, Mobile App | ||
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| 85 | (% class="box infomessage" id="H-2" %) | ||
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| 87 | === [[Loymax BI>>doc:Loymax.Loymax Information Portal.General_information.BI.WebHome]] === | ||
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| 89 | Business analysis of customer information, building analytical reports | ||
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| 92 | (% class="box infomessage" id="H-2" %) | ||
| 93 | ((( | ||
| 94 | === [[Loymax Smart Communications>>doc:Loymax.Loymax Information Portal.General_information.Smart_Communications.WebHome]] === | ||
| 95 | |||
| 96 | Smart customer communications | ||
| 97 | ))) | ||
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| 99 | |(% colspan="3" rowspan="1" style="border-color:#ffffff; width:1024px" %)((( | ||
| 100 | (% class="box infomessage" %) | ||
| 101 | ((( | ||
| 102 | === Loymax ML === | ||
| 103 | |||
| 104 | Personalized promos for each Customer via optimum communication channel | ||
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| 112 | = Additional services: = | ||
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| 115 | |(% style="border-color:white; text-align:center" %)(% class="box" %) | ||
| 116 | ((( | ||
| 117 | ===== [[Personal Account>>doc:Sandbox.Additional_services.Personal_account.WebHome]] ===== | ||
| 118 | )))|(% style="border-color:white; text-align:center; width:12%" %)(% class="box" %) | ||
| 119 | ((( | ||
| 120 | ===== [[Mobile App>>doc:Sandbox.Additional_services.Mobile_app.WebHome]] ===== | ||
| 121 | )))|(% style="border-color:white; text-align:center; width:12%" %)(% class="box" %) | ||
| 122 | ((( | ||
| 123 | ===== [[Call Center>>doc:Main.General_information.Additional_services.Call_center.WebHome]] ===== | ||
| 124 | )))|(% style="border-color:white; text-align:center; width:12%" %)(% class="box" %) | ||
| 125 | ((( | ||
| 126 | ===== [[Private clubs>>doc:Sandbox.Additional_services.Private_clubs.WebHome]] ===== | ||
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| 128 | ((( | ||
| 129 | ===== [[External cards>>doc:Main.General_information.Additional_services.External_cards.WebHome]] ===== | ||
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| 131 | ((( | ||
| 132 | ===== [[Digital wallets>>doc:Main.General_information.Additional_services.Digital_wallets.WebHome]] ===== | ||
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| 134 | ((( | ||
| 135 | ===== [[Social networks>>doc:Sandbox.Additional_services.Social_networks.WebHome]] ===== | ||
| 136 | ))) | ||
| 137 | |||
| 138 | = Useful information: = | ||
| 139 | |||
| 140 | |(% style="border-color:white; text-align:center" %)[[image:attach:01.png||height="90" width="90"]]|(% style="border-color:white" %)((( | ||
| 141 | ===== [[Project launch scheme>>doc:Loymax.Loymax Information Portal.General_information.Start_scheme.WebHome]] ===== | ||
| 142 | |||
| 143 | Stages of launching an automated Loyalty Program based on Loymax processing | ||
| 144 | ))) | ||
| 145 | |(% style="border-color:white; text-align:center" %)[[image:attach:02.png||height="90" width="90"]]|(% style="border-color:white" %)((( | ||
| 146 | ((( | ||
| 147 | ===== [[Information security>>doc:Sandbox.Information_security.WebHome]] ===== | ||
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| 150 | ((( | ||
| 151 | Security is a fundamental direction in the implementation of our software product | ||
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| 154 | |(% style="border-color:white; text-align:center" %)[[image:attach:04.png||height="90" width="90"]]|(% style="border-color:white" %)((( | ||
| 155 | ((( | ||
| 156 | ===== [[System update history>>doc:Main.General_information.Update_history.WebHome]] ===== | ||
| 157 | ))) | ||
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| 159 | ((( | ||
| 160 | We do not stand still, the System is constantly evolving according to the latest trends | ||
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| 163 | |(% style="border-color:white; text-align:center" %)[[image:AZ1.png||height="90" width="90"]]|(% style="border-color:white" %)((( | ||
| 164 | ===== [[Loymax glossary>>doc:Loymax.Loymax Information Portal.General_information.Glossary.WebHome]] ===== | ||
| 165 | |||
| 166 | List of terms and definitions used in the System | ||
| 167 | ))) | ||
| 168 | |(% style="border-color:white; text-align:center" %)[[image:attach:09.png||height="90" width="90"]]|(% style="border-color:white" %)((( | ||
| 169 | ===== [[News>>doc:Loymax.Loymax Information Portal.General_information.News.WebHome]] ===== | ||
| 170 | |||
| 171 | Announcement of new articles and changes on the Loymax Customer Information Portal | ||
| 172 | ))) | ||
| 173 | |(% style="border-color:white; text-align:center" %)[[image:attach:heart.png||height="90" width="90"]]|(% style="border-color:white" %)((( | ||
| 174 | ===== [[CJM. How to improve customer experience?>>doc:Loymax.Loymax Information Portal.General_information.CRM.Member_lifecycle.CJM.WebHome]] ===== | ||
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| 176 | Visualizing customer interaction with the Loyalty Program: from interest to registration and loyalty cultivation | ||
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| 181 | **Read also:** | ||
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| 183 | * [[Technologies used>>doc:.Technologies_used.WebHome]] | ||
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| 186 | (% style="text-align:center" %) | ||
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| 188 | = Any questions left? = | ||
| 189 | |||
| 190 | ====== Go to our website [[www.loymax.io>>https://loymax.io/]] or contact [[Technical Support>>mailto:support@loymax.ru]] ====== | ||
| 191 | ))) | ||
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| 196 | ))) |