Loymax, 2026

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1 -1. General information
1 +General_information
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1 -Main.WebHome
1 +Loymax.Loymax Information Portal.WebHome
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2 -Loymax System history began with the idea of implementing a comprehensive coalition Loyalty Program (LP), uniting major retail chains from various business sectors.
1 +|(% style="border-color:white; width:311px" %)[[image:attach:7b47a0e5-0261-4cc2-98f8-e792f6ed3e04.PNG||alt="7b47a0e5-0261-4cc2-98f8-e792f6ed3e04.png" height="89" width="250"]]|(% class="lead" style="border-color:white; text-align:center; width:844px" %)The Loymax system history began in 2011 with the idea of implementing a comprehensive coalition loyalty program (LP), uniting major retail chains from various business sectors.|(% class="lead" rowspan="2" style="border-color:white; text-align:center; vertical-align:middle; white-space:nowrap; width:649px" %)[[image:attach:percent.png]]
2 +|(% colspan="2" rowspan="1" style="border-color:white; width:1235px" %)(((
3 +The major objective of the development team was **to create a universal platform for implementing the LP in any business sector**, whether it is a network of coffee shops, gas stations, pharmacies, DIY, FMCG or any other, considering the unique aspects of each.
3 3  
4 -The major objective of the development team was **to create a universal platform for implementing the LP in any business sector**, whether it is a network of coffee shops, gas stations, pharmacies, DIY, FMCG or any other, accounting for the unique aspects of each.
5 +The first LP based on the Loymax platform was launched in October 2012. Representatives of 12 market-leading retail chains from various business sectors in Tomsk participated in a coalition LP for the pilot project. More than 70% of Tomsk residents became participants of this program by the end of 2013.
5 5  
6 -Representatives of 12 market-leading retail chains from various business sectors participated in the coalition LP based on the Loymax platform.
7 +Currently, the company has more than 40 partners in 17 regions of Russia and neighboring countries. More than half of the partners represent the consumer goods segment of the market, while others are involved in banking services, sports goods, fashion, pharmacy, and food industry services. Over 400 marketing campaign mechanics are implemented on the basis of the Loymax system, more than 40 pre-configured analytical reports are generated, integration with 11 types of cash register software and with all popular social networks and instant messengers is implemented.
8 +)))
7 7  
8 -Currently, Loymax has more than 40 partner companies. More than half of the partner companies represent the consumer goods segment of the market, while others are involved in banking services, sports goods, fashion, pharmacy, and food industry services. Loymax System currently implements over 400 marketing campaign mechanics with more than 40 pre-configured analytical reports.
10 +[[image:attach:timeline1.png||alt="timeline.png" data-xwiki-image-style-alignment="center" height="528" width="1300"]]
9 9  
10 10  (% style="text-align:center" %)
11 11  (((
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20 20  == [[Integration>>doc:Main.Integration.WebHome]] ==
21 21  )))
22 22  
23 -* How to integrate point-of-sale software with Loymax System?
25 +* How to integrate cash register with the Loymax system?
24 24  * How to integrate online store and other customer services?
25 25  * How to upload a product catalog?
26 26  * How to upload offers?
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33 33  * How to install and configure the System?
34 34  * How to create and configure a Personal Account?
35 35  * How to build a Mobile App?
36 -* How to configure interaction with social media?
38 +* How to configure interaction with social networks?
37 37  )))|(% style="border-color:white" %) |(% class="box" style="border-color:white" %)(((
38 38  (% style="text-align:center" %)
39 39  (((
40 -== [[User Guide>>doc:Main.Usage.WebHome]] ==
42 +== [[Usage>>doc:Main.Using.WebHome]] ==
41 41  )))
42 42  
43 -* What is Loymax Platform and how to work with it?
44 -* Why do we need a Personal Account and Mobile App?
45 -* How to communicate with customers and how does the Technical Support work?
46 -* How to use social media?
45 +* What is MMP and how to work with it?
46 +* Why do I need a Personal Account and Mobile App?
47 +* How to communicate with customers and how does the Support Service work?
48 +* How to use social networks, chatbot, electronic and gift cards?
47 47  )))
48 48  
49 49  (% style="text-align:center" %)
50 50  (((
51 -= =
53 += =
52 52  )))
53 53  
54 54  (% style="text-align:center; width:auto" %)
55 55  (((
56 -= Loymax System modules =
58 += Loymax system modules =
57 57  
58 58  (% style="width:1617px" %)
59 -|(% colspan="2" rowspan="1" style="border-color:#ffffff; width:35%" %)(((
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62 +(((
63 +[[image:attach:circle1.png||alt="1631868992319-755.png" data-xwiki-image-style-alignment="start"]]
64 +
65 +
66 +)))
67 +
68 +(((
69 +
70 +)))
71 +)))|(% colspan="2" rowspan="1" style="border-color:#ffffff; width:35%" %)(((
60 60  (% class="box infomessage" %)
61 61  (((
62 -=== [[Loymax Loyalty>>doc:Main.General_information.Loymax_Loyalty.WebHome]] ===
74 +=== [[Loymax Loyalty>>doc:.Loymax_Loyalty.WebHome]] ===
63 63  
64 64  Processing discounts and bonus points, managing offers and marketing campaigns
65 65  )))
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68 68  (((
69 69  === [[Loymax CRM + Call Center>>doc:.CRM.WebHome]] ===
70 70  
71 -Unified Customer base for segmentation, hotline service for Loyalty Program Members, Personal Account, Mobile App
83 +Unified customer base for segmentation, hotline service for LP Members, Personal Account, Mobile App
72 72  )))
73 73  )))
74 74  |(% colspan="2" rowspan="1" style="border-color:#ffffff; width:35%" %)(((
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81 81  )))|(% style="border-color:#ffffff; width:35%" %)(((
82 82  (% class="box infomessage" id="H-2" %)
83 83  (((
84 -=== [[Loymax Smart Communications>>doc:Main.Smart_Communications.WebHome]] ===
96 +=== [[Loymax Smart Communications>>doc:.Smart_Communications.WebHome]] ===
85 85  
86 86  Smart customer communications
87 87  )))
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89 89  |(% colspan="3" rowspan="1" style="border-color:#ffffff; width:1024px" %)(((
90 90  (% class="box infomessage" %)
91 91  (((
92 -=== [[Loymax AI>>doc:Main.Loymax_AI.WebHome]] ===
104 +=== Loymax ML ===
93 93  
94 -Personalized promos for each Customer via optimal communication channel
106 +Personalized promos for each customer via optimum communication channel
95 95  )))
96 96  )))
97 97  )))
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104 104  
105 105  |(% style="border-color:white; text-align:center" %)(% class="box" %)
106 106  (((
107 -===== [[Personal Account>>doc:Main.General_information.Additional_services.Personal_account.WebHome]] =====
119 +===== [[Personal Account>>doc:.Additional_services.Personal_account.WebHome]] =====
108 108  )))|(% style="border-color:white; text-align:center; width:12%" %)(% class="box" %)
109 109  (((
110 -===== [[Mobile App>>doc:Main.General_information.Additional_services.Mobile_app.WebHome]] =====
122 +===== [[Mobile App>>doc:.Additional_services.Mobile_application.WebHome]] =====
111 111  )))|(% style="border-color:white; text-align:center; width:12%" %)(% class="box" %)
112 112  (((
113 -===== [[Call Center>>doc:Main.General_information.Additional_services.Call_center.WebHome]] =====
125 +===== [[Call Center>>doc:.Additional_services.Contact_center.WebHome]] =====
114 114  )))|(% style="border-color:white; text-align:center; width:12%" %)(% class="box" %)
115 115  (((
116 -===== [[Private clubs>>doc:Main.General_information.Additional_services.Private_clubs.WebHome]] =====
128 +===== [[Private Clubs>>doc:.Additional_services.Private_clubs.WebHome]] =====
117 117  )))|(% style="border-color:white; text-align:center; width:12%" %)(% class="box" %)
118 118  (((
119 -===== [[External cards>>doc:Main.General_information.Additional_services.External_cards.WebHome]] =====
131 +===== [[External Cards>>doc:.Additional_services.External_cards.WebHome]] =====
120 120  )))|(% style="border-color:white; text-align:center; width:12%" %)(% class="box" %)
121 121  (((
122 -===== [[Digital wallets>>doc:Main.General_information.Additional_services.Digital_wallets.WebHome]] =====
134 +===== [[E-wallets>>doc:.Additional_services.Wallet.WebHome]] =====
123 123  )))|(% style="border-color:white; text-align:center; width:12%" %)(% class="box" %)
124 124  (((
125 -===== [[Social networks>>doc:Main.General_information.Additional_services.Social_networks.WebHome]] =====
137 +===== [[Social Networks>>doc:.Additional_services.Social_networks1.WebHome]] =====
126 126  )))
127 127  
128 128  = Useful information: =
129 129  
130 130  |(% style="border-color:white; text-align:center" %)[[image:attach:01.png||height="90" width="90"]]|(% style="border-color:white" %)(((
131 -===== [[Project launch scheme>>doc:.Project_launch.WebHome]] =====
143 +===== [[Project Launch Scheme>>doc:.Start_scheme.WebHome]] =====
132 132  
133 133  Stages of launching an automated Loyalty Program based on Loymax processing
134 134  )))
135 135  |(% style="border-color:white; text-align:center" %)[[image:attach:02.png||height="90" width="90"]]|(% style="border-color:white" %)(((
136 136  (((
137 -===== [[Information security>>doc:Main.General_information.Information_security.WebHome]] =====
149 +===== [[Information Security>>doc:Main.General_information.Information_security.WebHome]] =====
138 138  )))
139 139  
140 140  (((
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143 143  )))
144 144  |(% style="border-color:white; text-align:center" %)[[image:attach:04.png||height="90" width="90"]]|(% style="border-color:white" %)(((
145 145  (((
146 -===== [[System update history>>doc:.Updates.WebHome]] =====
158 +===== [[System Update History>>doc:Main.General_information.Update_history.WebHome]] =====
147 147  )))
148 148  
149 149  (((
150 -We do not stand still, the System is constantly evolving in line with the latest trends
162 +We do not stand still, the System is constantly evolving according to the latest trends
151 151  )))
152 152  )))
153 -|(% style="border-color:white; text-align:center" %)[[image:AZ1.png||height="90" width="90"]]|(% style="border-color:white" %)(((
154 -===== [[Loymax glossary>>doc:.Loymax_glossary.WebHome]] =====
165 +|(% style="border-color:white; text-align:center" %)[[image:attach:08.png||height="90" width="90"]]|(% style="border-color:white" %)(((
166 +===== [[Loymax Dictionary>>doc:.Glossary.WebHome]] =====
155 155  
156 156  List of terms and definitions used in the System
157 157  )))
158 158  |(% style="border-color:white; text-align:center" %)[[image:attach:09.png||height="90" width="90"]]|(% style="border-color:white" %)(((
159 -===== [[News>>doc:Sandbox.News.WebHome]] =====
171 +===== [[News>>doc:.News.WebHome]] =====
160 160  
161 -Announcement of new articles and changes on the Loymax Customer Information Portal
173 +Announcement of new articles and changes on the Loymax customer information portal
162 162  )))
175 +|(% style="border-color:white; text-align:center" %)[[image:attach:13.png||height="90" width="90"]]|(% style="border-color:white" %)(((
176 +===== [[Service level agreement and technical support policies>>doc:.Service_and_Technical_Support_Agreement.WebHome]] =====
177 +)))
178 +|(% style="border-color:white; text-align:center" %)[[image:attach:heart.png||height="90" width="90"]]|(% style="border-color:white" %)(((
179 +===== [[CJM. How to improve customer experience?>>doc:.CRM.Member_lifecycle.CJM.WebHome]] =====
163 163  
181 +Visualizing customer interaction with Loyalty Program: from interest to registration and loyalty cultivation
182 +)))
183 +
164 164  (% class="box" %)
165 165  (((
166 166  **Read also:**
167 167  
168 -* [[Technologies used>>doc:.Technologies_used.WebHome]]
188 +* [[Ready-to-use integrations>>doc:.Used_integrations.WebHome]]
189 +* [[Technologies used>>doc:.Used_technologies.WebHome]]
169 169  )))
170 170  
171 171  (% style="text-align:center" %)
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172 172  (((
173 173  = Any questions left? =
174 174  
175 -====== Visit our website [[https:~~/~~/retailengine.ai>>https://retailengine.ai/]] or contact [[Technical Support>>mailto:support@loymax.io]] ======
196 +====== Go to our website [[www.loymax.io>>https://loymax.io/]] or contact [[technical support>>mailto:support@loymax.ru]] ======
176 176  )))
177 177  
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Created 2023/12/18 10:22
Last edited 2026/09/11 09:59

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