Loymax, 2026

Changes for page 1. General information

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edited by Vera Retyeva
on 2025/05/07 11:00
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edited by Anastasia Zanina
on 2023/12/19 03:58
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1 -1. General information
1 +General information
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1 -Main.WebHome
1 +Sandbox.Loymax_information_portal.WebHome
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1 -|(% colspan="2" rowspan="1" style="border-color:white; width:311px" %)(((
2 -(% class="lead" %)
3 -Loymax System history began in 2011 with the idea of implementing a comprehensive coalition Loyalty Program (LP), uniting major retail chains from various business sectors.
4 -)))|(% class="lead" rowspan="2" style="border-color:white; text-align:center; vertical-align:middle; white-space:nowrap; width:649px" %)[[image:attach:percent.png]]
1 +|(% style="border-color:white; width:311px" %)[[image:attach:7b47a0e5-0261-4cc2-98f8-e792f6ed3e04.PNG||alt="7b47a0e5-0261-4cc2-98f8-e792f6ed3e04.png" height="89" width="250"]]|(% class="lead" style="border-color:white; text-align:center; width:844px" %)The Loymax system history began in 2011 with the idea of implementing a comprehensive coalition loyalty program (LP), uniting major retail chains from various business sectors.|(% class="lead" rowspan="2" style="border-color:white; text-align:center; vertical-align:middle; white-space:nowrap; width:649px" %)[[image:attach:percent.png]]
5 5  |(% colspan="2" rowspan="1" style="border-color:white; width:1235px" %)(((
6 6  The major objective of the development team was **to create a universal platform for implementing the LP in any business sector**, whether it is a network of coffee shops, gas stations, pharmacies, DIY, FMCG or any other, considering the unique aspects of each.
7 7  
8 -The first LP based on the Loymax platform was launched in October 2012. Representatives of 12 market-leading retail chains from various business sectors participated in a coalition LP for the pilot project.
5 +The first LP based on the Loymax platform was launched in October 2012. Representatives of 12 market-leading retail chains from various business sectors in Tomsk participated in a coalition LP for the pilot project. More than 70% of Tomsk residents became participants of this program by the end of 2013.
9 9  
10 -Currently, the company has more than 40 Partners. More than half of the Partners represent the consumer goods segment of the market, while others are involved in banking services, sports goods, fashion, pharmacy, and food industry services. Over 400 marketing campaign mechanics are implemented on the basis of Loymax System, more than 40 pre-configured analytical reports are generated, integration with 11 types of cash register software and with all popular social networks and instant messengers is implemented.
7 +Currently, the company has more than 40 partners in 17 regions of Russia and neighboring countries. More than half of the partners represent the consumer goods segment of the market, while others are involved in banking services, sports goods, fashion, pharmacy, and food industry services. Over 400 marketing campaign mechanics are implemented on the basis of the Loymax system, more than 40 pre-configured analytical reports are generated, integration with 11 types of cash register software and with all popular social networks and instant messengers is implemented.
11 11  )))
12 12  
10 +[[image:attach:timeline1.png||alt="timeline.png" data-xwiki-image-style-alignment="center" height="528" width="1300"]]
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13 13  (% style="text-align:center" %)
14 14  (((
15 15  = Would you like to automate your loyalty program? =
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23 23  == [[Integration>>doc:Main.Integration.WebHome]] ==
24 24  )))
25 25  
26 -* How to integrate cash register with Loymax System?
25 +* How to integrate cash register with the Loymax system?
27 27  * How to integrate online store and other customer services?
28 28  * How to upload a product catalog?
29 29  * How to upload offers?
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40 40  )))|(% style="border-color:white" %) |(% class="box" style="border-color:white" %)(((
41 41  (% style="text-align:center" %)
42 42  (((
43 -== [[Usage>>doc:Main.Usage.WebHome]] ==
42 +== [[Usage>>doc:Main.Using.WebHome]] ==
44 44  )))
45 45  
46 -* What is the MMP and how to work with it?
47 -* Why do we need a Personal Account and Mobile App?
48 -* How to communicate with customers and how does the Technical Support work?
49 -* How to use social networks?
45 +* What is MMP and how to work with it?
46 +* Why do I need a Personal Account and Mobile App?
47 +* How to communicate with customers and how does the Support Service work?
48 +* How to use social networks, chatbot, electronic and gift cards?
50 50  )))
51 51  
52 52  (% style="text-align:center" %)
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56 56  
57 57  (% style="text-align:center; width:auto" %)
58 58  (((
59 -= Loymax System modules =
58 += Loymax system modules =
60 60  
61 61  (% style="width:1617px" %)
62 62  |(% rowspan="3" style="border-color:#ffffff; width:30%" %)(((
63 63  (((
64 -[[image:circle1.png]]
63 +[[image:attach:circle1.png||data-xwiki-image-style-alignment="start"]]
65 65  
66 66  
67 67  )))
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72 72  )))|(% colspan="2" rowspan="1" style="border-color:#ffffff; width:35%" %)(((
73 73  (% class="box infomessage" %)
74 74  (((
75 -=== [[Loymax Loyalty>>doc:.Loymax_Loyalty.WebHome]] ===
74 +=== [[Loymax Loyalty>>doc:Loymax.Loymax Information Portal.General_information.Loymax_Loyalty.WebHome]] ===
76 76  
77 77  Processing discounts and bonus points, managing offers and marketing campaigns
78 78  )))
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79 79  )))|(% style="border-color:#ffffff; width:35%" %)(((
80 80  (% class="box infomessage" %)
81 81  (((
82 -=== [[Loymax CRM + Call Center>>doc:.CRM.WebHome]] ===
81 +=== [[Loymax CRM + Call Center>>doc:Loymax.Loymax Information Portal.General_information.CRM.WebHome]] ===
83 83  
84 -Unified Customer base for segmentation, hotline service for LP Members, Personal Account, Mobile App
83 +Unified customer base for segmentation, hotline service for LP Members, Personal Account, Mobile App
85 85  )))
86 86  )))
87 87  |(% colspan="2" rowspan="1" style="border-color:#ffffff; width:35%" %)(((
88 88  (% class="box infomessage" id="H-2" %)
89 89  (((
90 -=== [[Loymax BI>>doc:.BI.WebHome]] ===
89 +=== [[Loymax BI>>doc:Loymax.Loymax Information Portal.General_information.BI.WebHome]] ===
91 91  
92 92  Business analysis of customer information, building analytical reports
93 93  )))
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94 94  )))|(% style="border-color:#ffffff; width:35%" %)(((
95 95  (% class="box infomessage" id="H-2" %)
96 96  (((
97 -=== [[Loymax Smart Communications>>doc:.Smart_Communications.WebHome]] ===
96 +=== [[Loymax Smart Communications>>doc:Loymax.Loymax Information Portal.General_information.Smart_Communications.WebHome]] ===
98 98  
99 99  Smart customer communications
100 100  )))
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102 102  |(% colspan="3" rowspan="1" style="border-color:#ffffff; width:1024px" %)(((
103 103  (% class="box infomessage" %)
104 104  (((
105 -=== Loymax AI ===
104 +=== Loymax ML ===
106 106  
107 -Personalized promos for each Customer via optimum communication channel
106 +Personalized promos for each customer via optimum communication channel
108 108  )))
109 109  )))
110 110  )))
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117 117  
118 118  |(% style="border-color:white; text-align:center" %)(% class="box" %)
119 119  (((
120 -===== [[Personal Account>>doc:Main.General_information.Additional_services.Personal_account.WebHome]] =====
119 +===== [[Personal Account>>doc:Loymax.Loymax Information Portal.General_information.Additional_services.Personal_account.WebHome]] =====
121 121  )))|(% style="border-color:white; text-align:center; width:12%" %)(% class="box" %)
122 122  (((
123 -===== [[Mobile App>>doc:Main.General_information.Additional_services.Mobile_app.WebHome]] =====
122 +===== [[Mobile App>>doc:Loymax.Loymax Information Portal.General_information.Additional_services.Mobile_application.WebHome]] =====
124 124  )))|(% style="border-color:white; text-align:center; width:12%" %)(% class="box" %)
125 125  (((
126 -===== [[Call Center>>doc:Main.General_information.Additional_services.Call_center.WebHome]] =====
125 +===== [[Call Center>>doc:Loymax.Loymax Information Portal.General_information.Additional_services.Contact_center.WebHome]] =====
127 127  )))|(% style="border-color:white; text-align:center; width:12%" %)(% class="box" %)
128 128  (((
129 -===== [[Private clubs>>doc:Main.General_information.Additional_services.Private_clubs.WebHome]] =====
128 +===== [[Private Clubs>>doc:Loymax.Loymax Information Portal.General_information.Additional_services.Private_clubs.WebHome]] =====
130 130  )))|(% style="border-color:white; text-align:center; width:12%" %)(% class="box" %)
131 131  (((
132 -===== [[External cards>>doc:Main.General_information.Additional_services.External_cards.WebHome]] =====
131 +===== [[External Cards>>doc:Loymax.Loymax Information Portal.General_information.Additional_services.External_cards.WebHome]] =====
133 133  )))|(% style="border-color:white; text-align:center; width:12%" %)(% class="box" %)
134 134  (((
135 -===== [[Digital wallets>>doc:Main.General_information.Additional_services.Digital_wallets.WebHome]] =====
134 +===== [[E-wallets>>doc:Loymax.Loymax Information Portal.General_information.Additional_services.Wallet.WebHome]] =====
136 136  )))|(% style="border-color:white; text-align:center; width:12%" %)(% class="box" %)
137 137  (((
138 -===== [[Social networks>>doc:Main.General_information.Additional_services.Social_networks.WebHome]] =====
137 +===== [[Social Networks>>doc:Loymax.Loymax Information Portal.General_information.Additional_services.Social_networks1.WebHome]] =====
139 139  )))
140 140  
141 141  = Useful information: =
142 142  
143 143  |(% style="border-color:white; text-align:center" %)[[image:attach:01.png||height="90" width="90"]]|(% style="border-color:white" %)(((
144 -===== [[Project launch scheme>>doc:.Project_launch.WebHome]] =====
143 +===== [[Project Launch Scheme>>doc:Loymax.Loymax Information Portal.General_information.Start_scheme.WebHome]] =====
145 145  
146 146  Stages of launching an automated Loyalty Program based on Loymax processing
147 147  )))
148 148  |(% style="border-color:white; text-align:center" %)[[image:attach:02.png||height="90" width="90"]]|(% style="border-color:white" %)(((
149 149  (((
150 -===== [[Information security>>doc:Main.General_information.Information_security.WebHome]] =====
149 +===== [[Information Security>>doc:Main.General_information.Information_security.WebHome]] =====
151 151  )))
152 152  
153 153  (((
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156 156  )))
157 157  |(% style="border-color:white; text-align:center" %)[[image:attach:04.png||height="90" width="90"]]|(% style="border-color:white" %)(((
158 158  (((
159 -===== [[System update history>>doc:.Updates.WebHome]] =====
158 +===== [[System Update History>>doc:Main.General_information.Update_history.WebHome]] =====
160 160  )))
161 161  
162 162  (((
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163 163  We do not stand still, the System is constantly evolving according to the latest trends
164 164  )))
165 165  )))
166 -|(% style="border-color:white; text-align:center" %)[[image:AZ1.png||height="90" width="90"]]|(% style="border-color:white" %)(((
167 -===== [[Loymax glossary>>doc:.Loymax_glossary.WebHome]] =====
165 +|(% style="border-color:white; text-align:center" %)[[image:attach:08.png||height="90" width="90"]]|(% style="border-color:white" %)(((
166 +===== [[Loymax Dictionary>>doc:Loymax.Loymax Information Portal.General_information.Glossary.WebHome]] =====
168 168  
169 169  List of terms and definitions used in the System
170 170  )))
171 171  |(% style="border-color:white; text-align:center" %)[[image:attach:09.png||height="90" width="90"]]|(% style="border-color:white" %)(((
172 -===== [[News>>doc:.News.WebHome]] =====
171 +===== [[News>>doc:Loymax.Loymax Information Portal.General_information.News.WebHome]] =====
173 173  
174 -Announcement of new articles and changes on the Loymax Customer Information Portal
173 +Announcement of new articles and changes on the Loymax customer information portal
175 175  )))
175 +|(% style="border-color:white; text-align:center" %)[[image:attach:13.png||height="90" width="90"]]|(% style="border-color:white" %)(((
176 +===== [[Service level agreement and technical support policies>>doc:Loymax.Loymax Information Portal.General_information.Service_and_Technical_Support_Agreement.WebHome]] =====
177 +)))
178 +|(% style="border-color:white; text-align:center" %)[[image:attach:heart.png||height="90" width="90"]]|(% style="border-color:white" %)(((
179 +===== [[CJM. How to improve customer experience?>>doc:Loymax.Loymax Information Portal.General_information.CRM.Member_lifecycle.CJM.WebHome]] =====
176 176  
181 +Visualizing customer interaction with Loyalty Program: from interest to registration and loyalty cultivation
182 +)))
183 +
177 177  (% class="box" %)
178 178  (((
179 179  **Read also:**
180 180  
181 -* [[Technologies used>>doc:.Technologies_used.WebHome]]
188 +* [[Ready-to-use integrations>>doc:Loymax.Loymax Information Portal.General_information.Used_integrations.WebHome]]
189 +* [[Technologies used>>doc:Loymax.Loymax Information Portal.General_information.Used_technologies.WebHome]]
182 182  )))
183 183  
184 184  (% style="text-align:center" %)
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185 185  (((
186 186  = Any questions left? =
187 187  
188 -====== Visit our website [[www.loymax.io>>https://loymax.io/]] or contact [[Technical Support>>mailto:support@loymax.io]] ======
196 +====== Go to our website [[www.loymax.io>>https://loymax.io/]] or contact [[technical support>>mailto:support@loymax.ru]] ======
189 189  )))
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Created 2023/12/18 10:22
Last edited 2026/04/08 04:48

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