Loymax, 2026

Changes for page 1. General information

From version 26.1
edited by Anastasia Zanina
on 2023/12/19 07:28
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To version 27.1
edited by Anastasia Zanina
on 2024/01/16 06:23
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Summary

Details

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1 -|(% style="border-color:white; width:311px" %)[[image:attach:7b47a0e5-0261-4cc2-98f8-e792f6ed3e04.PNG||alt="7b47a0e5-0261-4cc2-98f8-e792f6ed3e04.png" height="89" width="250"]]|(% class="lead" style="border-color:white; text-align:center; width:844px" %)The Loymax system history began in 2011 with the idea of implementing a comprehensive coalition loyalty program (LP), uniting major retail chains from various business sectors.|(% class="lead" rowspan="2" style="border-color:white; text-align:center; vertical-align:middle; white-space:nowrap; width:649px" %)[[image:attach:percent.png]]
1 +|(% style="border-color:white; width:311px" %)[[image:attach:7b47a0e5-0261-4cc2-98f8-e792f6ed3e04.PNG||alt="7b47a0e5-0261-4cc2-98f8-e792f6ed3e04.png" height="89" width="250"]]|(% class="lead" style="border-color:white; text-align:center; width:844px" %)Loymax System history began in 2011 with the idea of implementing a comprehensive coalition Loyalty Program (LP), uniting major retail chains from various business sectors.|(% class="lead" rowspan="2" style="border-color:white; text-align:center; vertical-align:middle; white-space:nowrap; width:649px" %)[[image:attach:percent.png]]
2 2  |(% colspan="2" rowspan="1" style="border-color:white; width:1235px" %)(((
3 3  The major objective of the development team was **to create a universal platform for implementing the LP in any business sector**, whether it is a network of coffee shops, gas stations, pharmacies, DIY, FMCG or any other, considering the unique aspects of each.
4 4  
5 -The first LP based on the Loymax platform was launched in October 2012. Representatives of 12 market-leading retail chains from various business sectors in Tomsk participated in a coalition LP for the pilot project. More than 70% of Tomsk residents became participants of this program by the end of 2013.
5 +The first LP based on the Loymax platform was launched in October 2012. Representatives of 12 market-leading retail chains from various business sectors participated in a coalition LP for the pilot project.
6 6  
7 -Currently, the company has more than 40 partners in 17 regions of Russia and neighboring countries. More than half of the partners represent the consumer goods segment of the market, while others are involved in banking services, sports goods, fashion, pharmacy, and food industry services. Over 400 marketing campaign mechanics are implemented on the basis of the Loymax system, more than 40 pre-configured analytical reports are generated, integration with 11 types of cash register software and with all popular social networks and instant messengers is implemented.
7 +Currently, the company has more than 40 Partners. More than half of the Partners represent the consumer goods segment of the market, while others are involved in banking services, sports goods, fashion, pharmacy, and food industry services. Over 400 marketing campaign mechanics are implemented on the basis of Loymax System, more than 40 pre-configured analytical reports are generated, integration with 11 types of cash register software and with all popular social networks and instant messengers is implemented.
8 8  )))
9 9  
10 -[[image:attach:timeline1.png||alt="timeline.png" data-xwiki-image-style-alignment="center" height="528" width="1300"]]
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12 12  (% style="text-align:center" %)
13 13  (((
14 14  = Would you like to automate your loyalty program? =
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22 22  == [[Integration>>doc:Main.Integration.WebHome]] ==
23 23  )))
24 24  
25 -* How to integrate cash register with the Loymax system?
23 +* How to integrate cash register with Loymax System?
26 26  * How to integrate online store and other customer services?
27 27  * How to upload a product catalog?
28 28  * How to upload offers?
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42 42  == [[Usage>>doc:Main.Using.WebHome]] ==
43 43  )))
44 44  
45 -* What is MMP and how to work with it?
46 -* Why do I need a Personal Account and Mobile App?
47 -* How to communicate with customers and how does the Support Service work?
48 -* How to use social networks, chatbot, electronic and gift cards?
43 +* What is the MMP and how to work with it?
44 +* Why do we need a Personal Account and Mobile App?
45 +* How to communicate with customers and how does the Technical Support work?
46 +* How to use social networks, digital and gift certificates?
49 49  )))
50 50  
51 51  (% style="text-align:center" %)
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55 55  
56 56  (% style="text-align:center; width:auto" %)
57 57  (((
58 -= Loymax system modules =
56 += Loymax System modules =
59 59  
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61 61  |(% rowspan="3" style="border-color:#ffffff; width:30%" %)(((
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80 80  (((
81 81  === [[Loymax CRM + Call Center>>doc:Loymax.Loymax Information Portal.General_information.CRM.WebHome]] ===
82 82  
83 -Unified customer base for segmentation, hotline service for LP Members, Personal Account, Mobile App
81 +Unified Customer base for segmentation, hotline service for LP Members, Personal Account, Mobile App
84 84  )))
85 85  )))
86 86  |(% colspan="2" rowspan="1" style="border-color:#ffffff; width:35%" %)(((
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103 103  (((
104 104  === Loymax ML ===
105 105  
106 -Personalized promos for each customer via optimum communication channel
104 +Personalized promos for each Customer via optimum communication channel
107 107  )))
108 108  )))
109 109  )))
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125 125  ===== [[Call Center>>doc:Loymax.Loymax Information Portal.General_information.Additional_services.Contact_center.WebHome]] =====
126 126  )))|(% style="border-color:white; text-align:center; width:12%" %)(% class="box" %)
127 127  (((
128 -===== [[Private Clubs>>doc:Loymax.Loymax Information Portal.General_information.Additional_services.Private_clubs.WebHome]] =====
126 +===== [[Private clubs>>doc:Loymax.Loymax Information Portal.General_information.Additional_services.Private_clubs.WebHome]] =====
129 129  )))|(% style="border-color:white; text-align:center; width:12%" %)(% class="box" %)
130 130  (((
131 -===== [[External Cards>>doc:Loymax.Loymax Information Portal.General_information.Additional_services.External_cards.WebHome]] =====
129 +===== [[External cards>>doc:Loymax.Loymax Information Portal.General_information.Additional_services.External_cards.WebHome]] =====
132 132  )))|(% style="border-color:white; text-align:center; width:12%" %)(% class="box" %)
133 133  (((
134 134  ===== [[E-wallets>>doc:Loymax.Loymax Information Portal.General_information.Additional_services.Wallet.WebHome]] =====
135 135  )))|(% style="border-color:white; text-align:center; width:12%" %)(% class="box" %)
136 136  (((
137 -===== [[Social Networks>>doc:Loymax.Loymax Information Portal.General_information.Additional_services.Social_networks1.WebHome]] =====
135 +===== [[Social networks>>doc:Loymax.Loymax Information Portal.General_information.Additional_services.Social_networks1.WebHome]] =====
138 138  )))
139 139  
140 140  = Useful information: =
141 141  
142 142  |(% style="border-color:white; text-align:center" %)[[image:attach:01.png||height="90" width="90"]]|(% style="border-color:white" %)(((
143 -===== [[Project Launch Scheme>>doc:Loymax.Loymax Information Portal.General_information.Start_scheme.WebHome]] =====
141 +===== [[Project launch scheme>>doc:Loymax.Loymax Information Portal.General_information.Start_scheme.WebHome]] =====
144 144  
145 145  Stages of launching an automated Loyalty Program based on Loymax processing
146 146  )))
147 147  |(% style="border-color:white; text-align:center" %)[[image:attach:02.png||height="90" width="90"]]|(% style="border-color:white" %)(((
148 148  (((
149 -===== [[Information Security>>doc:Main.General_information.Information_security.WebHome]] =====
147 +===== [[Information security>>doc:Main.General_information.Information_security.WebHome]] =====
150 150  )))
151 151  
152 152  (((
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155 155  )))
156 156  |(% style="border-color:white; text-align:center" %)[[image:attach:04.png||height="90" width="90"]]|(% style="border-color:white" %)(((
157 157  (((
158 -===== [[System Update History>>doc:Main.General_information.Update_history.WebHome]] =====
156 +===== [[System update history>>doc:Main.General_information.Update_history.WebHome]] =====
159 159  )))
160 160  
161 161  (((
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163 163  )))
164 164  )))
165 165  |(% style="border-color:white; text-align:center" %)[[image:AZ1.png||height="90" width="90"]]|(% style="border-color:white" %)(((
166 -===== [[Loymax Dictionary>>doc:Loymax.Loymax Information Portal.General_information.Glossary.WebHome]] =====
164 +===== [[Loymax glossary>>doc:Loymax.Loymax Information Portal.General_information.Glossary.WebHome]] =====
167 167  
168 168  List of terms and definitions used in the System
169 169  )))
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170 170  |(% style="border-color:white; text-align:center" %)[[image:attach:09.png||height="90" width="90"]]|(% style="border-color:white" %)(((
171 171  ===== [[News>>doc:Loymax.Loymax Information Portal.General_information.News.WebHome]] =====
172 172  
173 -Announcement of new articles and changes on the Loymax customer information portal
171 +Announcement of new articles and changes on the Loymax Customer Information Portal
174 174  )))
175 -|(% style="border-color:white; text-align:center" %)[[image:attach:13.png||height="90" width="90"]]|(% style="border-color:white" %)(((
176 -===== [[Service level agreement and technical support policies>>doc:Loymax.Loymax Information Portal.General_information.Service_and_Technical_Support_Agreement.WebHome]] =====
177 -)))
178 178  |(% style="border-color:white; text-align:center" %)[[image:attach:heart.png||height="90" width="90"]]|(% style="border-color:white" %)(((
179 179  ===== [[CJM. How to improve customer experience?>>doc:Loymax.Loymax Information Portal.General_information.CRM.Member_lifecycle.CJM.WebHome]] =====
180 180  
181 -Visualizing customer interaction with Loyalty Program: from interest to registration and loyalty cultivation
176 +Visualizing customer interaction with the Loyalty Program: from interest to registration and loyalty cultivation
182 182  )))
183 183  
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193 193  (((
194 194  = Any questions left? =
195 195  
196 -====== Go to our website [[www.loymax.io>>https://loymax.io/]] or contact [[technical support>>mailto:support@loymax.ru]] ======
191 +====== Go to our website [[www.loymax.io>>https://loymax.io/]] or contact [[Technical Support>>mailto:support@loymax.ru]] ======
197 197  )))
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Created 2023/12/18 10:22
Last edited 2026/04/08 04:48

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