Retail Engine, 2026

Changes for page Coupons


From version 1.1
edited by Vera Retyeva
on 2024/02/22 08:13
Change comment: There is no comment for this version
To version 3.1
edited by Anastasia Zanina
on 2026/09/09 04:41
Change comment: There is no comment for this version

Summary

Details

Page properties
Author
... ... @@ -1,1 +1,1 @@
1 -XWiki.VeraRetyeva
1 +XWiki.zanina
Content
... ... @@ -1,10 +1,11 @@
1 1  (% class="lead" %)
2 2  Questions related to work with coupons:
3 3  
4 -* {{showhide showmessage="Can coupons have the same numbers within different Partners in the same System?" hidemessage="Can coupons have the same numbers within different Partners in the same System?"}}* {{html}}<a href="https://docs.loymax.net/xwiki/bin/view/Main/Using/MMP/Marketing/Coupons/public_coupons/">Public Coupon/Promo Code</a>{{/html}} must be unique only within one Partner.
5 -* {{html}}<a href="https://docs.loymax.net/xwiki/bin/view/Main/Using/MMP/Marketing/Coupons/Coupons_for_distribution/">Coupons for distribution</a>{{/html}} and {{html}}<a href="https://docs.loymax.net/xwiki/bin/view/Main/Using/MMP/Marketing/Coupons/Client_coupons/">Customer coupons</a>{{/html}} must be unique within one System (all Partners).{{/showhide}}
4 +* {{showhide showmessage="Can coupons have the same numbers within different Partners in the same System?" hidemessage="Can coupons have the same numbers within different Partners in the same System?"}}* {{html}}<a href="https://docs.loymax.io/bin/view/Main/Usage/MMP/Marketing/Coupons/">Public Coupon/Promo Code</a>{{/html}} must be unique only within one Partner.
5 +* {{html}}<a href="https://docs.loymax.io/bin/view/Main/Usage/MMP/Marketing/Coupons/">Coupons for distribution</a>{{/html}} and {{html}}<a href="https://docs.loymax.io/bin/view/Main/Usage/MMP/Marketing/Coupons/">Customer coupons</a>{{/html}} must be unique within one System (all Partners).{{/showhide}}
6 6  * {{showhide showmessage="Can coupons have the same number within different Loyalty Programs in one System?" hidemessage="Can coupons have the same number within different Loyalty Programs in one System?"}} No, the same rules apply as for different Partners in the one System:
7 7  * {{html}}<a href="https://docs.loymax.net/xwiki/bin/view/Main/Using/MMP/Marketing/Coupons/public_coupons/">Public Coupon/Promo Code</a>{{/html}} must be unique within one Partner only.
8 8  * {{html}}<a href="https://docs.loymax.net/xwiki/bin/view/Main/Using/MMP/Marketing/Coupons/Coupons_for_distribution/">Coupons for distribution</a>{{/html}} and {{html}}<a href="https://docs.loymax.net/xwiki/bin/view/Main/Using/MMP/Marketing/Coupons/Client_coupons/">Customer coupons</a>{{/html}} must be unique within the System (all Partners).{{/showhide}}
9 9  * {{showhide showmessage="Can coupons have the same number within different issues of the same Partner?" hidemessage="Can coupons have the same number within different issues of the same Partner?"}}No. Coupon numbers must be unique within one Partner.{{/showhide}}
10 -* {{showhide showmessage="What happens when importing coupons with numbers that already exist in the System/Partner?" hidemessage="What happens when importing coupons with numbers that already exist in the System/Partner?"}} Uniqueness check is carried out within the System. If the import file has a coupon number that already exists in the System, an error will be displayed.{{/showhide}}
10 +* {{showhide showmessage="What happens during import of coupons with numbers that already exist in the System/Partner?" hidemessage="What happens during import of coupons with numbers that already exist in the System/Partner?"}} Uniqueness check is carried out within the System. If the import file has a coupon number that already exists in the System, an error will be displayed.{{/showhide}}
11 +* {{showhide showmessage="Is it possible to issue Customer coupons to customers who are not registered in the Loyalty Program?" hidemessage="Is it possible to issue Customer coupons to customers who are not registered in the Loyalty Program?"}}The System allows to issue {{html}}<a href="https://docs.loymax.net/xwiki/bin/view/Main/Using/MMP/Marketing/Coupons/coupon_states/">Customer coupons</a>{{/html}} to customers with the [[Anonymous>>doc:Main.General_information.CRM.Member_lifecycle.Client_state.WebHome]] and [[New>>doc:Main.General_information.CRM.Member_lifecycle.Client_state.WebHome]] customer states (i.e. to the customers who have not yet registered in the Loyalty Program, but have a virtual and/or non-activated bonus card). In this case, the coupon can be issued and redeemed, as the coupon is linked to the customer's identifier. A customer coupon can be issued to customers that don't have any identiffier, but it will be impossible to redeem such a coupon.{{/showhide}}