This article contains questions related to the Smart Communications module.
There is currently no module for managing communication policies. The SMC functionality allows:
Yes, it is possible.
Yes, there is an option of on-premise deployment.
Yes, it is possible.
Loymax is a registered data controller. The company is being audited under GDPR and making the necessary improvements.
Data can be uploaded to the Loymax BI module. It is also possible to upload any data to a CSV file per schedule for further transfer to third-party systems for analysis.
Reports can be uploaded as a file.
At the moment there is an option to send segments according to a schedule. It is also possible to add the option of reports mailing.
| Is there an API connection to Loymax modules? | yes |
| Is there a JS library for embedding in a website? | yes |
| Is there a JS API - the ability for events invoking on the website? | yes |
| Is there a webhook API - the ability to create customer events externally via webhooks to the System? | yes |
| Is it possible to configure arbitrary events on the customer behavior on the website through JS libraries? | yes |
| Is it possible to quickly adapt the website design depending on customer data? | no |
| Is there a visual website personalization builder? | no |
| Is it possible to add built-in banner and popup templates to the website? | no |
| Is there an option to perform A/B hypothesis testing (banners A and B) and UX audits on them? | no |
| Is it possible to personalize the website, blocks, content for the customer through the platform? | no |
| Is there a visual website builder for the marketer? | no |
| Is there an option to perform A/B hypothesis testing (showing different blocks of the website, content for different clients) and UX audits on them? | no |
| Is it possible to implement product recommendations on the website? | no |
| Is there cross-domain tracking (for example, if the business has multiple websites)? | yes |
| Is there cross-device tracking of user paths? | partially* |
*In the customer profile, events are recorded within sessions on different devices. Information about what event was on which device will be stored. There is no analytics on these events, only segmentation.
