Changes for page Smart Communications

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...	...	@@ -31,14 +31,24 @@
31	31	* {{showhide showmessage="Why is the segment generated incorrectly: the expected customers are missing in the sample or their number is less than should be?" hidemessage="Why is the segment generated incorrectly: the expected customers are missing in the sample or their number is less than should be?"}}* Up-to-date data has not yet been pulled from the data source to the Smart Communications module at the moment of segment generation.
32	32	To determine if new data has arrived in the module, create a segment using yesterday's receipt or registration date for sampling. If the segment returns 0 in the result, then the new data has not yet been received in the module.
33	33	* Filters in a segment are not working correctly. To solve this problem, please contact the {{html}}<a href="mailto:support@loymax.ru">technical support service</a>{{/html}}.{{/showhide}}
34		-* {{showhide showmessage="Почему клиент не получил email/SMS/push-уведомление, отправленное по рассылке или в рамках кампании?" hidemessage="Почему клиент не получил email/SMS/push-уведомление, отправленное по рассылке или в рамках кампании?"}}Возможны следующие причины:
	34	+* {{showhide showmessage="The customer did not receive an email/SMS/push notification sent through mailing or campaign. Why?" hidemessage="The customer did not receive an email/SMS/push notification sent through mailing or campaign. Why?"}}The following reasons are possible:
35	35
36		-* Клиент не попадает под условия кампании или сегмента в рассылке. Необходимо проверить условия кампании, сегмента в рассылке и изменить их, чтобы клиент удовлетворял условиям.
37		-* Клиент удовлетворяет всем условиям кампании/сегмента, но коммуникация так и не пришла:
38		-** Письмо попало в спам.
39		-** Отключены уведомления для данного {{html}}<a href="https://docs.loymax.net/xwiki/bin/view/Main/General_information/Additional_services/Mobile_application/">Мобильного приложения</a>{{/html}} на мобильном устройстве клиента.
40		-** На мобильном устройстве клиента установлено сервисное приложение-блокировщик рекламных SMS-рассылок.{{/showhide}}
	36	+* The customer does not meet the conditions of a campaign or segment in a mailing. It is necessary to check the campaign/segment conditions and change them so that the customer meets the conditions.
	37	+* The customer qualifies for all campaign/segment conditions, yet no communication was delivered:
	38	+** The email ended up in the spam folder.
	39	+** Notifications for this {{html}}<a href="https://docs.loymax.net/xwiki/bin/view/Main/General_information/Additional_services/Mobile_application/">Mobile App</a>{{/html}} are disabled on the customer's mobile device.
	40	+** A special application that blocks SMS advertising is installed on the customer's mobile device.{{/showhide}}
	41	+* {{showhide showmessage="Why is there a delay in sending mass email (the mailing status In-progress does not change)?" hidemessage="Why is there a delay in sending mass email (the mailing status In-progress does not change)?"}}At the moment, a large number of mailing tasks have accumulated on the mail server. If the status does not change for a long time, please contact the {{html}}<a href="mailto:support@loymax.ru">technical support service</a>{{/html}}.{{/showhide}}
	42	+* {{showhide showmessage="Why the mass mailing is not saved as a draft?" hidemessage="Why the mass mailing is not saved as a draft?"}}The following reasons are possible:
41	41
	44	+* No values have been selected to one or more segmentation filters for this mailing. Please set the values in the segment filters.
	45	+* An error occurred as a result of System updates. (% id="cke_bm_226665S" style="display:none" %) (%%)Please contact the {{html}}<a href="mailto:support@loymax.ru">technical support service</a>{{/html}}.{{/showhide}}
	46	+* {{showhide showmessage="Why the values in the message delivery report are significantly lower than expected?" hidemessage="Why the values in the message delivery report are significantly lower than expected?"}}Not enough time has passed since the message sending. Not all statuses have been updated yet. If the statuses have not changed for a long time, please contact the {{html}}<a href="mailto:support@loymax.ru">technical support service</a>{{/html}}.{{/showhide}}
	47	+* {{showhide showmessage="How can I customize message sending to suit customers in different time zones?" hidemessage="How can I customize message sending to suit customers in different time zones?"}}**Deliver immediately: ignore the time of day in the recepient's area** box is available in the section for creating mass mailings. If this box is not checked, messages will be sent to customers taking into consideration their time zone.{{/showhide}}
	48	+* {{showhide showmessage="Можно ли использовать несколько имен отправителей при отправке коммуникаций?" hidemessage="Можно ли использовать несколько имен отправителей при отправке коммуникаций?"}}Нет. Одна рассылка осуществляется только от одного отправителя.{{/showhide}}
	49	+* {{showhide showmessage="Можно ли изменить/отредактировать запланированную рассылку?" hidemessage="Можно ли изменить/отредактировать запланированную рассылку?"}}Если рассылка еще не началась, то ее можно полностью редактировать. Если рассылка уже завершилась, то изменить можно только правила атрибуции.{{/showhide}}
	50	+* {{showhide showmessage="Как проверить качество письма?" hidemessage="Как проверить качество письма?"}}Чтобы убедиться, что письмо не попадает в спам, воспользуйтесь сервисом https://www.mail-tester.com{{/showhide}}
	51	+
42	42	==== API related questions ====
43	43
44	44	{{showhide showmessage="Show Question List" hidemessage="Hide Question List"}}