Changes for page Smart Communications

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• Page properties (1 modified, 0 added, 0 removed)

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Page properties

Content

...	...	@@ -36,7 +36,7 @@
36	36	* The customer does not meet the campaign or segment criteria. Review and adjust the conditions so the customer qualifies.
37	37	* The customer meets all conditions but still didn’t receive the message:
38	38	** The email was delivered to the spam folder.
39		-** Notifications are disabled for the {{html}}<a href="https://docs.loymax.net/xwiki/bin/view/Main/General_information/Additional_services/Mobile_application/">Mobile Application</a>{{/html}} on the customer’s device.
	39	+** Notifications are disabled for the {{html}}<a href="https://docs.loymax.io/bin/view/Main/General_information/Additional_services/Mobile_app/">Mobile Application</a>{{/html}} on the customer’s device.
40	40	** The customer’s mobile device has an SMS-blocking app installed that filters promotional messages.{{/showhide}}
41	41	* {{showhide showmessage="Why is my email campaign taking a long time to send (status remains 'Collecting')?" hidemessage="Why is my email campaign taking a long time to send (status remains 'Collecting')?"}}The mail server currently has a high volume of pending sending tasks. If the status doesn’t change after a significant time, please contact {{html}}<a href="mailto:a.freik@retailengine.ai">Technical Support</a>{{/html}}.{{/showhide}}
42	42	* {{showhide showmessage="Why isn’t my mass messaging saved as a draft?" hidemessage="Why isn’t my mass messaging saved as a draft?"}}Possible causes: