Changes for page Smart Communications
From version 2.1
edited by Vera Retyeva
on 2024/03/07 05:48
on 2024/03/07 05:48
Change comment:
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To version 4.1
edited by Vera Retyeva
on 2024/03/07 10:06
on 2024/03/07 10:06
Change comment:
There is no comment for this version
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... ... @@ -26,8 +26,14 @@ 26 26 * {{showhide showmessage="Can reports be published externally using a link?" hidemessage="Can reports be published externally using a link?"}}Reports can be uploaded as a file.{{/showhide}} 27 27 * {{showhide showmessage="Is it possible to set up scheduled mailing of reports and dashboards?" hidemessage="Is it possible to set up scheduled mailing of reports and dashboards?"}}At the moment there is an option to send segments according to a schedule. It is also possible to add the option of reports mailing.{{/showhide}} 28 28 29 -==== APIrelated issues====29 +==== Questions related to mailings: ==== 30 30 31 +* {{showhide showmessage="Why is the segment generated incorrectly: the expected customers are missing in the sample or their number is less than should be?" hidemessage="Why is the segment generated incorrectly: the expected customers are missing in the sample or their number is less than should be?"}}* Up-to-date data has not yet been pulled from the data source to the Smart Communications module at the moment of segment generation. 32 +To determine if new data has arrived in the module, create a segment using yesterday's receipt or registration date for sampling. If the segment returns 0 in the result, then the new data has not yet been received in the module. 33 +* Filters in a segment are not working correctly. To solve this problem, please contact the {{html}}<a href="mailto:support@loymax.ru">technical support service</a>{{/html}}.{{/showhide}} 34 + 35 +==== API related questions ==== 36 + 31 31 {{showhide showmessage="Show Question List" hidemessage="Hide Question List"}} 32 32 33 33 (% class="table-bordered" style="width:auto" %)