Loymax, 2026

Changes for page Smart Communications


From version 1.1
edited by Vera Retyeva
on 2024/03/07 05:47
Change comment: There is no comment for this version
To version 5.1
edited by admin
on 2024/03/11 09:23
Change comment: There is no comment for this version

Summary

Details

Page properties
Author
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1 -XWiki.VeraRetyeva
1 +XWiki.admin
Content
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26 26  * {{showhide showmessage="Can reports be published externally using a link?" hidemessage="Can reports be published externally using a link?"}}Reports can be uploaded as a file.{{/showhide}}
27 27  * {{showhide showmessage="Is it possible to set up scheduled mailing of reports and dashboards?" hidemessage="Is it possible to set up scheduled mailing of reports and dashboards?"}}At the moment there is an option to send segments according to a schedule. It is also possible to add the option of reports mailing.{{/showhide}}
28 28  
29 -==== API related issues ====
29 +==== Questions related to mailings: ====
30 30  
31 -{{showhide showmessage="Show Question List" hidemessage="Hide Question List"}}
31 +* {{showhide showmessage="Why is the segment generated incorrectly: the expected customers are missing in the sample or their number is less than should be?" hidemessage="Why is the segment generated incorrectly: the expected customers are missing in the sample or their number is less than should be?"}}* Up-to-date data has not yet been pulled from the data source to the Smart Communications module at the moment of segment generation.
32 +To determine if new data has arrived in the module, create a segment using yesterday's receipt or registration date for sampling. If the segment returns 0 in the result, then the new data has not yet been received in the module.
33 +* Filters in a segment are not working correctly. To solve this problem, please contact the {{html}}<a href="mailto:support@loymax.ru">technical support service</a>{{/html}}.{{/showhide}}
32 32  
35 +==== API related questions ====
36 +
37 +{{showhide showmessage="Show Question List." hidemessage="Hide Question List"}}
38 +
33 33  (% class="table-bordered" style="width:auto" %)
34 34  |Is there an API connection to Loymax modules? |(% style="text-align:center; width:10%"%)yes
35 -|Is there a JS library for embedding in a website? |(% style="text-align:center; width:10%"%)yes
41 +|Is there a JS library for embedding in a website? |(% style="text-align:center; width:10%"%)yes.
36 36  |Is there a JS API - the ability for events invoking on the website? |(% style="text-align:center; width:10%"%)yes
37 37  |Is there a webhook API - the ability to create customer events externally via webhooks to the System? |(% style="text-align:center; width:10%"%)yes
38 38  {{/showhide}}
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53 53  |Is there cross-domain tracking (for example, if the business has multiple websites)? |(% style="text-align:center; width:10%"%)yes
54 54  |Is there cross-device tracking of user paths? |(% style="text-align:center; width:10%"%)partially*
55 55  
56 -* In the customer profile, events are recorded within sessions on different devices. Information about what event was on which device will be stored. There is no analytics on these events, only segmentation.
62 +*In the customer profile, events are recorded within sessions on different devices. Information about what event was on which device will be stored. There is no analytics on these events, only segmentation.
57 57  {{/showhide}}