Changes for page Offers
From version 8.1
edited by Anastasia Zanina
on 2026/09/08 09:40
on 2026/09/08 09:40
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To version 16.1
edited by Anastasia Zanina
on 2026/09/09 04:09
on 2026/09/09 04:09
Change comment:
There is no comment for this version
Summary
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Page properties (1 modified, 0 added, 0 removed)
Details
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- Content
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... ... @@ -13,15 +13,15 @@ 13 13 {{/showhide}} 14 14 15 15 {{showhide showmessage="What time zone does the created offer work in?" hidemessage="What time zone does the created offer work in?"}} 16 -{{html}}<a href="https://docs.loymax.io/ xwiki/bin/view/Main/Using/MMP/Marketing/Offers/General_information/Offers_life_cycle/Creating_offers/#H41244043543C44F43443543944144243243844F">Offer duration period</a>{{/html}} is set in local time. It means that the offer time set by the marketer in his/her time zone is relevant for any time zone of customers. The offer that should start at 12:00 will start at 12:00 for each customer according to their local time.16 +{{html}}<a href="https://docs.loymax.io/bin/view/Main/Usage/MMP/Marketing/Offers/Offer_management/Offer_lifecycle/Offer_creation_guide/#HTimeperiod">Offer duration period</a>{{/html}} is set in local time. It means that the offer time set by the marketer in his/her time zone is relevant for any time zone of customers. The offer that should start at 12:00 will start at 12:00 for each customer according to their local time. 17 17 {{/showhide}} 18 18 19 19 {{showhide showmessage="Which offer will work for the customer's receipt if there are several offers?" hidemessage="Which offer will work for the customer's receipt if there are several offers?"}} 20 -Several different parameters affect offer triggering. The System screens all available offers using a special {{html}}<a href="https://docs.loymax.io/ xwiki/bin/view/Main/Using/MMP/Marketing/Offers/General_information/Algorithm_for_calculating_offers_and_launching_offers/">algorithm for calculation of offers</a>{{/html}}. In process of checking the following offer parameters are considered: summability, priority, weight, benefit for customers, ID. Depending on the result, the System selects which offer will work for the customer. For example, out of several offers, the offer with higher priority will be triggered.20 +Several different parameters affect offer triggering. The System screens all available offers using a special {{html}}<a href="https://docs.loymax.io/bin/view/Main/Usage/MMP/Marketing/Offers/Offer_management/Offer_processing_algorithm/">algorithm for calculation of offers</a>{{/html}}. In process of checking the following offer parameters are considered: summability, priority, weight, benefit for customers, ID. Depending on the result, the System selects which offer will work for the customer. For example, out of several offers, the offer with higher priority will be triggered. 21 21 {{/showhide}} 22 22 23 23 {{showhide showmessage="Is it possible to set up personal preferences in the System so that each Loyalty Program member has unique conditions for the combination of product + discount amount?" hidemessage="Is it possible to set up personal preferences in the System so that each Loyalty Program member has unique conditions for the combination of product + discount amount?"}} 24 -Unique preferences for each Loyalty Program member can be set using the personalized offers mechanics. Information on how to set up such mechanics and how to create offers with personal offers can be found in a separate{{html}}<a href="https://docs.loymax.io/ xwiki/bin/view/Main/Using/MMP/Marketing/Offers/Guides/Personal_offers_setting/Creating_personal_offers_from_clients_attributes/">section</a>{{/html}}.24 +Unique preferences for each Loyalty Program member can be set using the personalized offers mechanics. Information on how to set up such mechanics and how to create offers with personal offers can be found in a separate {{html}}<a href="https://docs.loymax.io/bin/view/Main/Usage/MMP/Marketing/Offers/Engagement_mechanics/Personalized_offers/Attribute_based_offers/">section</a>{{/html}}. 25 25 {{/showhide}} 26 26 27 27 {{showhide showmessage="Is there a limit for the number of offers that can be created in the System?" hidemessage="Is there a limit for the number of offers that can be created in the System?"}} ... ... @@ -38,13 +38,13 @@ 38 38 {{/showhide}} 39 39 40 40 {{showhide showmessage="What is the best mode for uploading offers from the external system into the Retail Engine System?" hidemessage="What is the best mode for uploading offers from the external system into the Retail Engine System?"}} 41 -To reduce load on processing during the busy hours, we recommend to {{html}}<a href="https://docs.loymax.io/ xwiki/bin/view/Main/Integration/Loading_data_into_the_system/Importing_offers_API">import offers</a>{{/html}} per schedule, preferrably at night or early in the morning, not more than once a day. It is also recommended to perfrom batch uploading and rather than uploading offers one by one.{{html}}<a href="https://docs.loymax.io/xwiki/bin/view/Main/Integration/Ways_to_use_API/System_Api_Methods/Methods_of_system_api/OfferImportExport/">Special API methods</a>are used to import offers into the System{{/html}}.41 +To reduce load on processing during the busy hours, we recommend to {{html}}<a href="https://docs.loymax.io/bin/view/Main/Integration/Loading_data_into_the_system/Importing_offers/">import offers</a>{{/html}} per schedule, preferrably at night or early in the morning, not more than once a day. It is also recommended to perfrom batch uploading and rather than uploading offers one by one. Special API methods are used to import offers into the System. 42 42 {{/showhide}} 43 43 44 44 {{showhide showmessage="Is it possible to use offers to set up a closed, time-limited sale in the online store only for a certain segment of customers from the database?" hidemessage="Is it possible to use offers to set up a closed, time-limited sale in the online store only for a certain segment of customers from the database?"}} 45 45 Yes, it is possible. To implement such a case, there is a need to: 46 46 47 -1. {{html}}<a href="https://docs.loymax.io/ xwiki/bin/view/Main/Using/MMP/Admin_panel/Client_attributes/Common_attributes/">Create a new attribute</a>{{/html}}of boolean type, e.g. “Closed Sale Participant”.47 +1. {{html}}<a href="https://docs.loymax.io/bin/view/Main/Usage/MMP/Admin_panel/Customer_attributes/Attributes/">Create a new attribute</a>{{/html}}of boolean type, e.g. “Closed Sale Participant”. 48 48 1. Prepare an Excel file for attribute uploading. Example of file contents:(% class="box" %) 49 49 ((( 50 50 ##CardNumber;check ... ... @@ -51,7 +51,7 @@ 51 51 1340000002;True 52 52 1340000001;True## 53 53 )))In the example above, the check attribute created in step 1 will be set for two Particiapnts. 54 -1. {{html}}<a href="https://docs.loymax.io/ xwiki/bin/view/Main/Using/MMP/CRM/Clients/Import_of_clients_attributes/">Import attribute value</a>{{/html}}via MMP by uploading of the file created in step 2.55 -1. Set up the offer using the customer attribute conditions. For discount calculation, add the {{html}}<a href="https://docs.loymax.io/ xwiki/bin/view/Main/Using/MMP/Marketing/Offers/Action_catalog/Discount/">Discount</a>{{/html}} action and the {{html}}<a href="https://docs.loymax.io/xwiki/bin/view/Main/Using/MMP/Marketing/Offers/Filters/Client/Common_attribute/">Common attribute</a>{{/html}} filter, specifying the "Closed Sale" attribute. In addition, the {{html}}<a href="https://docs.loymax.io/xwiki/bin/view/Main/Using/MMP/Marketing/Offers/Filters/Cheque/Goods/">Product</a>{{/html}} filter should be added with indication of previously created group of products for which a discount will be provided.54 +1. {{html}}<a href="https://docs.loymax.io/bin/view/Main/Usage/MMP/CRM/Customers_CRM/Customer_import/">Import attribute value</a> {{/html}}via MMP by uploading of the file created in step 2. 55 +1. Set up the offer using the customer attribute conditions. For discount calculation, add the {{html}}<a href="https://docs.loymax.io/bin/view/Main/Usage/MMP/Marketing/Offers/Guide_to_actions/Discount/">Discount</a>{{/html}} action and the {{html}}<a href="https://docs.loymax.io/xwiki/bin/view/Main/Using/MMP/Marketing/Offers/Filters/Client/Common_attribute/">Common attribute</a>{{/html}} filter, specifying the "Closed Sale" attribute. In addition, the {{html}}<a href="https://docs.loymax.io/xwiki/bin/view/Main/Using/MMP/Marketing/Offers/Filters/Cheque/Goods/">Product</a>{{/html}} filter should be added with indication of previously created group of products for which a discount will be provided. 56 56 1. {{html}}<a href="https://docs.loymax.io/xwiki/bin/view/Main/Integration/Ways_to_use_API/API_methods/Methods_of_public_api/UserAttributes/">Receive information from the online store</a>{{/html}}that the Participant has an attribute and check its value. 57 57 {{/showhide}}